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png / gif background color

Thread began 8/25/2009 2:10 am by whit368229 | Last modified 9/02/2009 5:06 pm by whit368229 | 1125 views | 4 replies |

whit368229

png / gif background color

When I upload gif or png product images with transparent backgrounds, the images appear with a black background no matter what the image wrapper bg color is. I've scoured every css file and don't see background-color="#000000"

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Jason ByrnesWebAssist

We will need to look int this with you further. I have created a support ticket for this. To view and edit your support ticket, log into your support history at:
supporthistory.php

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larsentim278054

I've run into similar problems, and although I have no idea if this is the answer you're looking for - what I did to fix my problem was add this:

background-color: transparent;

To the css item that it's doing this to. It seems to have worked for me, thought it might work for you.

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whit368229

png / gif background color

Thanks, I changed the bg color of productCart, image, imageWrapper and img to transparent (one at a time and all at once), and the black background is still there. I then did the same thing again, only this time I changed the bg color to 00ff00. The black bg was still there on top of the green. I then tried redoing the image itself in Photoshop (instead of Fireworks), and ended up with the same result.

I have a transparent gif on a white bg in the body, and it displays fine. That's the only bg color called in any style other than lists in the menu css. Weird...
--
whit

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whit368229

png / gif background color FIX

Transparent background now working, thanks Jimmy Wu! Here's the fix:

1) Upload the png / gif images WITHOUT TRANSPARENT BACKGROUND using the powerstore admin upload.

2) Go back and knockout the background color in Photoshop/Fireworks and overwrite the original png / gif file (from step 1).

3) Manually upload this file to the /Images/Upload/ directory (bypass the PS upload).

It seems that when you use the Powerstore upload in the admin area, something adds the black background. I'm sure WA will find a cure for this extra step.
--
whit

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