close ad
WARNING: Do Not Install the DREAMWEAVER CC 2017 or 2018 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Odd search result

Thread began 8/18/2014 10:06 am by iainmacdonald331081 | Last modified 8/18/2014 2:03 pm by iainmacdonald331081 | 1156 views | 5 replies |

iainmacdonald331081

Odd search result

A user has reported that they haven't been able to find their property in a search on a site.

The site is here:

http://www.safariawards.com

The search term is:

mahali mzuri (all lower case)

The odd thing is that it works for me here (in Safari, Firefox and Chrome on a Mac.)

Also odd is that the person can find:

camp kalahari (all lower case) - another two word, all lower case example.

And they can find:

mahali on its own without the mzuri.

And they can find:

Mahali mzuri

I imagine it will work for you there, as this is the first such report of this.

And to confirm it isn't a typo, they sent a screenshot that I have attached here.

I think this might be an odd one with no obvious explanation, but you might be able to think of something. All I can think of is that 'mz' is an unusual combination, and something in some local settings is randomly not liking it for some reason?

Attached Files
image005.zip
Sign in to reply to this post

Jason ByrnesWebAssist

the only way i can reproduce this is to either us 2 spaces:
mahali  mzuri

or to add a trailing space on the end:
mahali mzuri 

maybe they are copying and pasting the name and copying an extra trailing space into the search field?

that's about all I can think of.

Sign in to reply to this post

iainmacdonald331081

Thanks - that's a good call. Will let you know....

Sign in to reply to this post

iainmacdonald331081

Nope - she is adamant that she is typing it in with no spaces.

Think this one might just need to be written off as inexplicable!

Sign in to reply to this post

Jason ByrnesWebAssist

That was the only way i could reproduce it, if you can give steps that i can use to reproduce the problem, I can troubleshoot, otherwise, i have nothing to go on.

Sign in to reply to this post

iainmacdonald331081

I know she uses Chrome (although it didn't work in IE for her either). I've emailed her to ask her to do the following:

- open Chrome

- select Clear Browsing Date from the Chrome menu

- make sure the following are ticked:

Cookies and other site and plug-in data

Cached images and files

Auto fill form data

- Click on the Clear Browsing Data button

- Quite Chrome

- Reopen Chrome

- Browse to www.safariawards.com

- Try searching for ‘Mahali Mzuri’ with no quotes.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...