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I keep getting Unexpected error: -2 Activation cannot be completed,

Thread began 7/29/2014 12:54 pm by chris98896 | Last modified 7/29/2014 3:06 pm by Jason Byrnes | 1319 views | 7 replies |

chris98896

I keep getting Unexpected error: -2 Activation cannot be completed,

Dreamweaver 5.5, Windows 7 Pro Universal Email 4

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Jason ByrnesWebAssist

in the private message section, please paste the serial number you are using for activation so I can look up the order.

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chris98896

As shown in PM

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Jason ByrnesWebAssist

That serial number is from the Extension library annual member ship which was discontinued over 2 years ago. the subscription is no longer valid.

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chris98896

Originally Said By: Jason Byrnes
  That serial number is from the Extension library annual member ship which was discontinued over 2 years ago. the subscription is no longer valid.  



All PRODUCTS IN MY ACCOUNT WERE PAID FOR SEPARATELY , YOU NEED TO RESOLVE THIS

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Jason ByrnesWebAssist

That serial number is from the Extension Library program which was discontinued.

You had ordered Universal Email 3 prior to that as part of the Web Developer Suite, but I See no separate purchase for Universal Email 4 except through the Annual Subscription program. The Annual Subscription program serial numbers will no longer be valid.

you will ned to use Universal Email 3.

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chris98896

Just love how it worked up until about a month ago, I just love how your company cheats people out of the money paid for your products,

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Jason ByrnesWebAssist

we haven't been collecting for the annual membership since September 2010.

When the library was canceled we gave a $200 store credit which it looks like you used on other products.

if anything, you have been getting free access to the extensions from the Membership for over 2 years

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