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Why is the checkout form on my eCart 6 generated page not responsive?

Thread began 7/10/2014 7:20 pm by bjgarner241692 | Last modified 7/14/2014 9:59 pm by bjgarner241692 | 342 views | 3 replies |

bjgarner241692

Why is the checkout form on my eCart 6 generated page not responsive?

Just stepped through the wizard in eCart 6 and the Checkout Form that it generated is not responsive. It appears very, very tiny on my phone screen and requires zooming and scrolling?
What's with that?
Also wondering why the WAeCart folder is not in the webassist folder?

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bjgarner241692

... and why is there an eCart display on my checkout page? ... and why is there an image placeholder on it when I removed it from my cart page? ... and what's with the latin at the bottom of the page? Why can I not edit this on page? Where have you hidden it?

You keep forgetting the KISS principle. Keep it Simple S-----d. Your code is bloating badly and the usability is going downhill. There is precious little here that was worth the upgrade. In fact, there is NOTHING here that was worth the upgrade. There is NO functionality at all that I did not have in eCart 5 with the exception of the ability to hide a few items dynamically based on screen size, which I over-rode in the GUI.

On that note, why would you default to hiding the Update and Clear Cart buttons on a small screen and not give the ability to over-ride the choice?

Badly disappointed.

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Ray BorduinWebAssist

Thank you for the feedback. The cart content is editable from the confirm_cart.php page created by the checkout wizard. It is added to display tax and and shipping information that could vary based on the shipping address entered in the checkout process. Unlike the previous version that had a 3 step checkout process, the new checkout process reloads the cart contents and updates shipping and tax using AJAX so that the checkout process is streamlined into a single page.

The update cart button is removed because it is replaced by "update" links below the update fields in the shopping cart process. This concept is popular for smaller screen designs so that people can update the quantity and then click update right below it. It is similar to what you will find on the amazon.com shopping cart.

The primary features of eCart 6 are responsive cart design, AJAX cart updates, more checkout form designs that include client and server validation, streamlined single-page checkout workflow, and new payment gateway options including Paypal Advanced, and Paypal In-Context.

Unfortunately using new modern technologies in the code will often increase the complexity of the code itself. We try to make it as streamlined as possible, but gone are the days that a web page is a simple html document. Now we incorporate javascript libraries like jquery, take advantage of modern concepts like media queries and AJAX and html5 form validation and popups. There is definitely a trade off between modern and simple and a balance that we try to keep with it.

Let us know what features you would like to see in future versions using our feature suggestions area in the community section of our site. The features we added were based on user feedback about what people wanted to see, so your feedback can be very valuable in helping us determine what might be included in the next version. We always appreciate customers willing to give their opinions about how we can improve our products.

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bjgarner241692

Thanks for your reply, but I am still not at all satisfied.

I uninstalled eCart 6 and replaced it with eCart5. Within 45 minutes I had a fully functioning cart that is also responsive. It takes only some very simple CSS changes to accomplish. Set tables to 100% width, increase font size to medium and narrow up the buttons.

When I pay for an upgrade, I want it to give me everything I had and more - and I want it as easy and intuitive to use as it's predecessor.

eCart 6 fails on both counts. I have paid $100 and gained absolutely nothing.

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