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I have a custom url that starting last night is showing as a blank page. Has anyone got any suggestions?

Thread began 6/20/2014 5:54 pm by calindstrom440032 | Last modified 7/01/2014 7:48 am by Jason Byrnes | 1797 views | 3 replies |

calindstrom440032

I have a custom url that starting last night is showing as a blank page. Has anyone got any suggestions?

I contacted CafeCommerce and was told it was a pointing problem with Dreamhost. CafeCommerce was emailing Dreamhost about the issue. It was suggested that I contact Dreamhost as well. I did. Almost 7 hours later, I'm still sitting with a broken custom domain. Dreamhost says they can't redirect, I just have to wait for a special department to look into it. Has anyone got any suggestions? I'm sitting here unable to sell, and customers cannot reach me because email is tied to it as well.

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Jason ByrnesWebAssist

What is your site address? I will forward this to our engineers to have them look into it.

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calindstrom440032

Dreamhost fixed. Php not meshing between CafeComerce and Dreamhost

The address is http://dpllconline.com. It took 3 days, but finally got it to someone in Dreamhost that fixed the problem. Per Dreamhost, it was an issue with some of the php in cafe commerce not meshing with Dreamhost. They changed their php for my site and got it working.

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Jason ByrnesWebAssist

Ok, glad to hear Dreamhost was able to resolve the issue.

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