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Server validation error

Thread began 6/12/2014 8:28 am by Makubex | Last modified 6/16/2014 8:06 am by Jason Byrnes | 2952 views | 12 replies |

Makubex

Server validation error

Server validation turns out this error message. I cannot use this server behavior anymore. I've tried clearing Dreamweaver cache, uninstall all my extensions, and reinstall latest version of DataBridge, but I still get this error.

What is the solution?

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Jason ByrnesWebAssist

When you install the new versions of the extensions, make sure the WebAssist installer runs to complete the installation.

After installing the extension in the extension manager, the WebAssist installer should open when you start DW. If it does not launch automatically, open a php page to start it. after the WebAssist installer completes, you will need to restart DW.

uninstall the extensions, then follow these steps to install again:

- Download the most recent versions from the WebAssist site. When downloading, make sure to save the extension file to the computer and not open them.

- open the extension manager, and click the install button, browse to the extension files to start the installation.

- after the install completes in the extension manager, open DW to start the WA installer.

- after the WA installer completes, restart DW.

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Makubex

Thank you for your feedback.

I've tried that method 3 times but I still get that error message. FYI I suddenly got that error before I update to latest DataBridge.

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Jason ByrnesWebAssist

recreate the users configuration folder as outlined in step 12 of the Adobe troubleshooting guide:
http://helpx.adobe.com/dreamweaver/kb/troubleshoot-javascript-errors-dreamweaver-cs4.html#main_user_config

then uninstall and install the extensions again.

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Makubex

Hi James.

I already did that 3 times before. I even deleted the whole configuration file and let DW to rebuilt fresh new ones. Then I had to reinstall all of my other extensions, reconfigure my workspace, and I even lost my snippets (I can recover that later through from recycle bin). I also tried disabled all of other extensions and maintained DataBridge alone, but I still get that error.

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Makubex

I mean Jason, sorry ;-)

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Jason ByrnesWebAssist

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

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Makubex

Oh dear I'm not from US. I'm from Malaysia, and I don't have Skype. I'll update here once I have Skype account.

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Makubex

Ok just to inform you. I've uninstalled DW and clear the configurations, and reinstall back fresh. Then I installed only WA DataBridge.

I got same error with server validation. I don't know what to do anymore. I can't reformat my Windows.....

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Makubex

Oh my............... Then I reinstalled Data Bridge 1.1.8 and I can use server validation again. No more error.

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