close ad
WARNING: Do Not Install the DREAMWEAVER CC 2017 or 2018 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

The server encountered an internal error or misconfiguration and was unable to complete your request.

Thread began 5/28/2014 12:56 am by GerhardC | Last modified 6/03/2014 11:49 am by Jason Byrnes | 882 views | 9 replies |

GerhardC

The server encountered an internal error or misconfiguration and was unable to complete your request.

Trying to add an image from my PC, but get the error message below. So, I can't add the image or change one from a existing template.



Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@everydaybeliever.org and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Apache/2.2.26 (Unix) mod_ssl/2.2.26 OpenSSL/1.0.1e-fips mod_bwlimited/1.4 mod_perl/2.0.6 Perl/v5.10.1 Server at everydaybeliever.org Port 80

Sign in to reply to this post

Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

Sign in to reply to this post

GerhardC

The server encountered an internal error or misconfiguration and was unable to complete your request.

Ok, thanks.

Sign in to reply to this post

Jason ByrnesWebAssist

I need more specific details on how I can reproduce the problem

Sign in to reply to this post

GerhardC

The server encountered an internal error or misconfiguration and was unable to complete your request.

Okay, sorry.

Logging into my control panel, I go through the process to send out a newsletter. I have used the 'air mail' Template to date, which I had modified previously and saved it under a new name. The template has an image in it (train), which I would like to replace. Going to the 'image' icon in the template and clicking on it brings up a mini control panel for inserting a new image. Then, clicking on the 'browse your computer' option to find an image on my computer it brings up the error message noted above.

So, it seems as if the template is not speaking to some or other processing file?

Sign in to reply to this post

Jason ByrnesWebAssist

see PM

Sign in to reply to this post

GerhardC

The server encountered an internal error or misconfiguration and was unable to complete your request.

Okay, thanks. See PM.

Sign in to reply to this post

Jason ByrnesWebAssist

This was a permissions error.

I fixed the issue by changing the permissions for the /webassist folder form 777 to 755

Sign in to reply to this post

GerhardC

The server encountered an internal error or misconfiguration and was unable to complete your request.

Most kind, thank you.

Sign in to reply to this post

Jason ByrnesWebAssist

The Power Messenger license allows for use one Testing domain and one Live Domain.

You will need to purchase additional licenses to use Power Messenger on Additional Domains.

We offer a 10% discount for the purchase of a second license and an additional 10% for each license thereafter up to a maximum discount of 50% for the 6th license and up.

The license for Power Messenger does not allow for reselling.

Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...