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The server encountered an internal error or misconfiguration and was unable to complete your request.

Thread began 5/27/2014 9:56 pm by GerhardC | Last modified 6/03/2014 8:49 am by Jason Byrnes | 3102 views | 9 replies |

GerhardC

The server encountered an internal error or misconfiguration and was unable to complete your request.

Trying to add an image from my PC, but get the error message below. So, I can't add the image or change one from a existing template.



Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@everydaybeliever.org and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Apache/2.2.26 (Unix) mod_ssl/2.2.26 OpenSSL/1.0.1e-fips mod_bwlimited/1.4 mod_perl/2.0.6 Perl/v5.10.1 Server at everydaybeliever.org Port 80

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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GerhardC

The server encountered an internal error or misconfiguration and was unable to complete your request.

Ok, thanks.

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Jason ByrnesWebAssist

I need more specific details on how I can reproduce the problem

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GerhardC

The server encountered an internal error or misconfiguration and was unable to complete your request.

Okay, sorry.

Logging into my control panel, I go through the process to send out a newsletter. I have used the 'air mail' Template to date, which I had modified previously and saved it under a new name. The template has an image in it (train), which I would like to replace. Going to the 'image' icon in the template and clicking on it brings up a mini control panel for inserting a new image. Then, clicking on the 'browse your computer' option to find an image on my computer it brings up the error message noted above.

So, it seems as if the template is not speaking to some or other processing file?

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Jason ByrnesWebAssist

see PM

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GerhardC

The server encountered an internal error or misconfiguration and was unable to complete your request.

Okay, thanks. See PM.

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Jason ByrnesWebAssist

This was a permissions error.

I fixed the issue by changing the permissions for the /webassist folder form 777 to 755

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GerhardC

The server encountered an internal error or misconfiguration and was unable to complete your request.

Most kind, thank you.

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Jason ByrnesWebAssist

The Power Messenger license allows for use one Testing domain and one Live Domain.

You will need to purchase additional licenses to use Power Messenger on Additional Domains.

We offer a 10% discount for the purchase of a second license and an additional 10% for each license thereafter up to a maximum discount of 50% for the 6th license and up.

The license for Power Messenger does not allow for reselling.

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