close ad
Install the LAtest Updates to Work with CC 2017 and CC 2018
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

SIM Authorize.net Transactions

Thread began 5/23/2014 1:00 pm by pat346841 | Last modified 5/29/2014 5:33 pm by Jason Byrnes | 767 views | 8 replies |

pat346841

SIM Authorize.net Transactions

I have been having trouble with Authorize.net transactions. I had SIM working a few weeks ago. When I went to demo the setup for my boss it was giving me an error 13. Which implied my credentials weren't being passed to Authorize.net. This was solved by another post in this forum all I had to do was add "require once" code for the gateway.php file. Now I'm getting error 103.

(103) This transaction cannot be accepted.

This is the page that should allow me to enter credit card information...

I'm using the sandbox account. I have confirmed that the sandbox mode is enabled from the payment gateway credentials window inside the eCart menu. I have also made sure the gateway.php is sending me to the test gateway URL and not the production one. Is this something you guys can help with?

Sign in to reply to this post

pat346841

UPDATE:

Authorize.net has gotten back to me. They sent me a link which had the following information:

Response Reason Code: 103

Response Reason Text: A valid fingerprint, or transaction key is required for this transaction.

Integration Team Suggestions: This error is generated when your account is in "Password-Required Mode" and you are not sending a valid password, transaction key or hash fingerprint with your transaction request, which is a recommended security measure.

Please consider the following details when encountering this error:

If you are using SIM, make sure you are using a valid transaction key to generate and send a fingerprint hash to us along with your transaction request.
If you are using AIM please make sure you are posting the gateway defined field x_tran_key.
If you are using a third party shopping cart which uses AIM and are receiving this error, please check with your shopping cart provider to ask if your application can pass the transaction key to the Authorize.Net payment gateway.
If you are using an older Authorize.Net account and you submit a password instead of a transaction key with your transactions, you may experience this error. Please ensure that you are posting a transaction key instead.
Some shopping carts, for backwards compatibility with older connection methods, may provide the means to submit both a transaction key and a password. You should not use both the transaction key and the password simultaneously; doing so may also result in this error. We recommend using the transaction key instead of the password whenever possible, as transaction keys tend to be more secure than passwords. In such a situation, please leave the password field blank

If the shopping cart has a field for the password but no field for the transaction key, please put the transaction key in the password field. Our system will recognize and validate the transaction key properly.

Also, while most shopping cart software will have a field for the transaction key, password, or both, some software may not. Please contact your shopping cart provider for details on how to upgrade to a more secure version of your shopping cart software. In an emergency, you may submit transactions without a transaction key, by disabling Password-Required Mode in your account. You may find details in our Password-Required Mode knowledge base document.

as I have been searching this forum I noticed the fingerprint hash has been mentioned a lot.

Which file has the fingerprint hash in it? What should I make sure the line of code for that is?

Sign in to reply to this post

Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

Sign in to reply to this post

pat346841

See PM

Sign in to reply to this post

Jason ByrnesWebAssist

on the confirm page, I had to update the code for the timestamp from:

<input id="x_fp_timestamp" name="x_fp_timestamp" type="hidden" value="<?php echo("<?php $WACalculatedHash = WA_CalculateHash(''.($WA_Authorize_Net_API_Credentials_Login_ID)  .'', ''.($WA_Authorize_Net_API_Credentials_Transaction_Key)  .'', ''.$eCartSL->GrandTotal()  .'', ''.AuthNet_RandomID()  .'', 'USD')?>
<?php echo $WACalculatedHash[1]; ?>"); ?>">



to:

<input id="x_fp_timestamp" name="x_fp_timestamp" type="hidden" value="<?php $WACalculatedHash = WA_CalculateHash(''.($WA_Authorize_Net_API_Credentials_Login_ID)  .'', ''.($WA_Authorize_Net_API_Credentials_Transaction_Key)  .'', ''.$eCartSL->GrandTotal()  .'', ''.AuthNet_RandomID()  .'', 'USD')?>
<?php echo $WACalculatedHash[1]; ?>">
Sign in to reply to this post

pat346841

Excellent!

That is wonderful, thank you very much! Can we get it to pull the shipping and billing info from the local page to Authorize.net so customers aren't entering the same information twice?

Sign in to reply to this post

Jason ByrnesWebAssist

on the confirm page, do a find for:
[FORMREF]

and replace each instance with

CheckoutWizard_Sharp_Default

Sign in to reply to this post

pat346841

I tried replacing [FORMREF] with CheckoutWizard_Sharp_Default doing a replace all command on the confirm.php page and now it's giving me that error again:

The following errors have occurred.
(103) This transaction cannot be accepted.

Sign in to reply to this post

Jason ByrnesWebAssist

looks like the timestamp code change i made before got reverted back to the original.

see post 5 for the timestamp code change on the confirm.php page:
http://www.webassist.com/forums/post/173937/

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...