close ad
WARNING: Do Not Install the DREAMWEAVER CC 2017 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

site sculptor wont load

Thread began 5/16/2014 4:03 am by babyboobaly00431119 | Last modified 5/29/2014 10:58 am by Jason Byrnes | 1396 views | 9 replies |

babyboobaly00431119

site sculptor wont load

I have previously bought the extensions below and all were working ok. I since acquired a nasty virus and had to do a clean install of
windows 7.
after installing all my extensions again, the css site sculptor will not load. I have been looking at the appropriate user forums for a
solution but as yet have not found any "cure" that are working for me.
thanks in advance...Chris

DREAMWEAVER CS6
DATABRIDGE 1.1.9
DESIGN EXTENDER 1.1.8

SUPER SUITE

PC
INTEL(R) CORE(TM)i7-2600 CPU @ 3.40GHz 3.40GHz
12.0 GB RAM
64-bit OPERATING SYSTEM
win 7

Sign in to reply to this post

Jason ByrnesWebAssist

you mention:

DATABRIDGE 1.1.9
DESIGN EXTENDER 1.1.8

SUPER SUITE

does this mean you have the stand alone extensions installed along side Data Bridge and Design Extender? if this is the case, that will be the cause of the problem. You should only have Data Bridge and design Extender installed, not any of the stand alone extensions.

after installing Design Extender and Data Bridge in the extension manager, you will need to Open Dreamweaver to start the webassist installer which will complete the installation. If the webassist installer does not open automatically, try opening a php page, that should trigger it to launch. Once the webassist installer completes, make sure to restart DW.

Sign in to reply to this post

babyboobaly00431119

site sculptor wont load...the on-going saga!

Hi Jason. I replied to your question asap and waited patiently.
Ok so off we go again.
I have updated Dreamweaver to CS 6 v12 Build 6808
I have completely uninstalled all of my extensions and even downloaded the extension manager for a new one v 6.0.8.28
I have installed data bridge 1.1.9 and design extender 1.1.8 one at a time and still nothing is happening with regards to the site sculptor.
I tried running DW with every possible configuration of my extensions. At this moment the only extensions I have in the manager are Data Bridge and Design Extender.
This is all getting very tedious and my site is now way, way over time. It is a good job this is for myself and not a paying client.
Thank you very much and I look forward to your reply to this now very urgent matter.
Best regards Chris/Hull/UK

Sign in to reply to this post

Jason ByrnesWebAssist

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

Sign in to reply to this post

babyboobaly00431119

re skype contact

Hi Jason please see private message

Sign in to reply to this post

Jason ByrnesWebAssist

I have sent a skype contact request.

Sign in to reply to this post

babyboobaly00431119

Re: Site Sculptor Wont Load...STILL

Re: Site Sculptor Wont Load
Well Jason. I have waited at my PC for over an hour so-far with skype loaded and ready for action...and,oh dear, you're not there.
Now let me just explain a little. Firstly I have given lots of support to webassist lately. I having bought Super Suite, PoweStore, Design Extender and Data Bridge, and you would think after all that, I may be right in thinking that I deserve a tiny little something in return...but so-far, Nothing!
This might be something quite trivial to an ordinary person but I am not ordinary. I have secondary progressive Multiple Sclerosis and as such, am now severely disabled.
Having had to put everything on hold now for well over a month, this is making me extremely stressed and agitated, perhaps the two most detrimental things for someone with a disease like MS.
I sincerely hope that this situation can be resolved at the earliest opportunity...(that sarcastically means NOW where I come from)
Regards Chris
Hull
UK

Sign in to reply to this post

Jason ByrnesWebAssist

There was no response when I asked if you would be available today to look at this issue.

With no response, I did not know you would be expecting me to contact you.

I am available now though, and have sent a skype message.

Sign in to reply to this post

babyboobaly00431119

Originally Said By: Jason Byrnes
  There was no response when I asked if you would be available today to look at this issue.

With no response, I did not know you would be expecting me to contact you.

I am available now though, and have sent a skype message.  



Hiya Jason.
I'm very sorry about all the confusion yesterday.
I did what you said about the installing issues and it all seems to be working ok now.
Thank you very much for your time and patience.
Best regards
Chris

Sign in to reply to this post

Jason ByrnesWebAssist

Excellant, glad to hear it is working.

Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...