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Stuck on step 3 for two weeks

Thread began 5/10/2014 5:16 pm by dave.l389632 | Last modified 5/12/2014 11:58 am by Jason Byrnes | 707 views | 1 replies |


Stuck on step 3 for two weeks

Hosting Provider: Cheap Domains (
Step 3 won't accept my credentials
Unable to connect in DW CS6 when setting up a database connection (states page is moved permanently to install directory but using that directory it won't connect either)
database: dailycom_shop
User: dailycom_Admin

Spent 1.5 hrs on phone with Hosting support two weeks ago, no joy, they have directed me back to developer.
Requested $99 priority support 1 week ago, no response.

Any ideas?

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Jason ByrnesWebAssist

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

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