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Invalid JSON error when sending

Thread began 5/09/2014 12:30 am by jebrandon343719 | Last modified 5/16/2014 1:22 pm by Jason Byrnes | 1895 views | 7 replies |

5/09/2014 12:30 am | #1 jebrandon343719

Invalid JSON error when sending

Each time I send an email blast, I get an Invalid JSON... error. I have read forums and checked all the emails to ensure they are valid!
I dont know if the message has been delivered to all recipients or not!.
see screen shot.

Can you tell me what this means?
Thanks

5/09/2014 8:44 am | #2 Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

5/12/2014 1:25 pm | #3 jebrandon343719

Invalid JSON error when sending

Thanks Jason, see private message

5/13/2014 9:02 am | #4 Jason ByrnesWebAssist

See PM

5/13/2014 5:49 pm | #5 jebrandon343719

Invalid JSON error when sending

see below

5/14/2014 11:07 am | #6 Jason ByrnesWebAssist

I am not able to reproduce.

I just tested the jb mailing, and it completed without an error.

5/15/2014 7:51 pm | #7 jebrandon343719

Do You have any clues?
Your test was with 1 email address. This error is occurring when there is a database of about 100 records.
Could it be a bad record? Is there limits on number of emails?

5/16/2014 1:22 pm | #8 Jason ByrnesWebAssist

Any limits tot he number of emails will be imposed by the server.

you should check with the server to ask about limits on sending emails using PHP

It is certainly posible that it could be a bad email address in your mailing list. does it always stop at the same point in the mailing?

To be able to troubleshoot, I would need a test mailing set up that demonstrates the problem, I need to be able to reproduce the problem in order to troubleshoot the cause

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