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"Shipping Quote Failure"

Thread began 3/27/2009 2:13 pm by davidharley0821369190 | Last modified 3/30/2009 4:22 pm by davidharley0821369190 | 2515 views | 8 replies |

davidharley0821369190

"Shipping Quote Failure"

Im testing my cart and keep getting that message. Does anyone know some of the reasons why i would have that message? I'm set up for UPS... any thoughts would be appreciated.

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Ray BorduinWebAssist

You can add your shipping provider error message to the error page to get more information about why it failed. See the UPS Result bindings that you can drag and drop from the Bindings panel on your failure page.

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davidharley0821369190

No quite following...

I'm sorry what error page are you referring to?

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Ray BorduinWebAssist

The page where you get the shipping quote error referred to in the first message of this thread.

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davidharley0821369190

I understand...

that was already on the page, it said "no packages to Ship" even though there was items in my cart. Any thoughts?

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Ray BorduinWebAssist

Must not be reading from the cart properly, or maybe your weights are set to zero? What is the full request value?

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davidharley0821369190

full request value...

----------------Rating and Service1.0001Raterate01---------
-------------
03

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Ray BorduinWebAssist

View the source on the request... I think it uses xml that the browser won't display.

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davidharley0821369190

Weight...

You were absolutely right - it was that I didn't apply a weight to the item.
Thanks Ray.

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