close ad
WARNING: Do Not Install the DREAMWEAVER CC 2017 or 2018 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

address details not shown in confirmation email

Thread began 5/05/2014 6:55 pm by YellowCircleWeb | Last modified 5/06/2014 9:51 pm by Jason Byrnes | 248 views | 5 replies |

YellowCircleWeb

address details not shown in confirmation email

The confirmation email that is being sent by eCart isn't showing any billing or shipping address details in the email. It's also not showing the product thumbnail (though I removed that from the code as it wasn't needed). I think the problem lies with the form details not being saved correctly, though the details of the orders are going into the database correctly.

I've attached the email file with my code in - I've commented out some areas such as payment details as all orders will be free. It wasn't working when I left these sections uncommented either.

Jason, if you reply to this post its about the same website that you helped me with earlier when the email wouldn't send.

Attached Files
waue_confirm_5.zip
Sign in to reply to this post

Jason ByrnesWebAssist

for the thumbnail issue, add the full path to the image source tag for the thumbnail, for example change::

$MailBody = $MailBody . "                    	<img src=\"";
$MailBody = $MailBody . $eCartSurface->DisplayInfo("Thumbnail");
$MailBody = $MailBody . "\" alt=\"Product thumbnail\" class=\"eC_ProductThumb\" />\r\n";



to:

$MailBody = $MailBody . "                    	<img src=\"http://www.mysite.com/images/";
$MailBody = $MailBody . $eCartSurface->DisplayInfo("Thumbnail");
$MailBody = $MailBody . "\" alt=\"Product thumbnail\" class=\"eC_ProductThumb\" />\r\n";





for the payment details, the code is not referencing the form correctly, change each instance of:
[FORMREF]

to:
CheckoutWizard_NewFromBlank_Default


for example:

$MailBody = $MailBody .  (WA_getSavedFormValue('[FORMREF]','First_Name_2'));



should be:

$MailBody = $MailBody .  (WA_getSavedFormValue('CheckoutWizard_NewFromBlank_Default','First_Name_2'));
Sign in to reply to this post

YellowCircleWeb

Thank you for your help with this. I'm a bit confused as to why the code was wrong as it was all created automatically by the eCart wizard?

Sign in to reply to this post

Jason ByrnesWebAssist

What version of eCart, make sure you have the most recent version, 6.0.6 installed.

Sign in to reply to this post

YellowCircleWeb

Yep - its version 6.06.

Sign in to reply to this post

Jason ByrnesWebAssist

it is a bug that i have confirmed and logged to be corrected in the next update.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...