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address details not shown in confirmation email

Thread began 5/05/2014 3:55 pm by YellowCircleWeb | Last modified 5/06/2014 6:51 pm by Jason Byrnes | 1024 views | 5 replies |

YellowCircleWeb

address details not shown in confirmation email

The confirmation email that is being sent by eCart isn't showing any billing or shipping address details in the email. It's also not showing the product thumbnail (though I removed that from the code as it wasn't needed). I think the problem lies with the form details not being saved correctly, though the details of the orders are going into the database correctly.

I've attached the email file with my code in - I've commented out some areas such as payment details as all orders will be free. It wasn't working when I left these sections uncommented either.

Jason, if you reply to this post its about the same website that you helped me with earlier when the email wouldn't send.

Attached Files
waue_confirm_5.zip
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Jason ByrnesWebAssist

for the thumbnail issue, add the full path to the image source tag for the thumbnail, for example change::

$MailBody = $MailBody . "                    	<img src=\"";
$MailBody = $MailBody . $eCartSurface->DisplayInfo("Thumbnail");
$MailBody = $MailBody . "\" alt=\"Product thumbnail\" class=\"eC_ProductThumb\" />\r\n";



to:

$MailBody = $MailBody . "                    	<img src=\"http://www.mysite.com/images/";
$MailBody = $MailBody . $eCartSurface->DisplayInfo("Thumbnail");
$MailBody = $MailBody . "\" alt=\"Product thumbnail\" class=\"eC_ProductThumb\" />\r\n";





for the payment details, the code is not referencing the form correctly, change each instance of:
[FORMREF]

to:
CheckoutWizard_NewFromBlank_Default


for example:

$MailBody = $MailBody .  (WA_getSavedFormValue('[FORMREF]','First_Name_2'));



should be:

$MailBody = $MailBody .  (WA_getSavedFormValue('CheckoutWizard_NewFromBlank_Default','First_Name_2'));
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YellowCircleWeb

Thank you for your help with this. I'm a bit confused as to why the code was wrong as it was all created automatically by the eCart wizard?

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Jason ByrnesWebAssist

What version of eCart, make sure you have the most recent version, 6.0.6 installed.

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YellowCircleWeb

Yep - its version 6.06.

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Jason ByrnesWebAssist

it is a bug that i have confirmed and logged to be corrected in the next update.

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