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finishing install of a shop

Thread began 5/01/2014 7:19 am by Jamie | Last modified 5/22/2014 12:09 pm by Jason Byrnes | 243 views | 6 replies |

Jamie

finishing install of a shop

Hi Jason

Got a small list of issues with finalising an shop installation.

1. In paypal I have set it to require a phone number, but this is not showing in the order details of the backend and not sure what I may be doing wrong - if you need any files or access please let me know
2. the product sku is not being sent through to either paypal or the order info in the backend and as with point 1 not sure where I went wrong.
3. Attached image avast.png, this is occurring when going to checkout and the old version of the paypal website is being accessed - not sure why this would be occurring and was wondering if you would have an idea please?
4. the attached image paypal_quantity.png is from the new version of paypal and as you can see if doesnt show quantities or sku at all. Is there any way to change this?

cheers

Jamie

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Jason ByrnesWebAssist

for 1, 2, 4 - I'll need to troubleshoot directly, see the private message section.

for the Avast image, I Did a google search of:

avast blocked paypal "JS:Decode-BUL [Trj]"

and the first result returened is:
http://forum.avast.com/index.php?topic=149695.0

in this thread form the avast forums, the indicate that it is a false positive and that an update to avast will be available soon.

any time you get a virus warning from your AV software, it is always best to go to the AV software companies forums for details.

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Jamie

see PM re 1, 2 qnd 4

re 3 thanks vm... sorry for being lazy but just didnt think of that!

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Jason ByrnesWebAssist

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

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Jamie

Hey Jason. Are you around at some point today! If so what time would be best for you?

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Jamie

Hey Jason

Just to keep you updated, I have heard back from PayPal.

With regards to the Quantity not showing in the 'new look' PayPal, this is a bug at their end which they werent aware of and will be fixing soon.

With regards to the phone number not being passed back to my database, they have tested it both on their test and live environment, the phone number was always returned in getEC response. Would removing the checkout and re-running the wizard be a possible solution to this?

Cheers

Jamie

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Jason ByrnesWebAssist

send a skype message when you are online and I will look into the binding being used for the phone number.

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