The URL created for the encrypted password email duplicates the domain at the beginning of the string giving a file not found error.

This is the beginning of the URL

URL: http://churchkneelers.com/churchkneelers.com/forgotpassword.php?

How can I remove the duplicated domain name before the email is created?

The rest of the string is OK as removing the duplicate leads to the correct page and allows the password to be reset. I'm using Databridge 1.1.9

send a copy of the email template please. I cant troubleshoot without seeing the code.

The email template is attached and is as created by Security Assist, I haven't made any changes

I miss read the origianl post, i thought this was the verification link after following the double opt in tutorial. Sorry for the confusion

I'll need to troubleshoot directly, see the private message section.

this is a problem on the server that will need to be corrected by the host.

I added the following code to the form legend on the forgot password page:
PHP_SELF: <?php echo($_SERVER["PHP_SELF"]); ?>

the Server PHP_Self variable should return the server relative path to the page:
/forgotpassword.php

but in your case, it is return ing the domain name as well, which it should not do:
/churchkneelers.com/forgotpassword.php


you will need to have the host correct the problem so that the PHP_SELF variable properly returns only the server relative page name

I've solved the problem with a hack but include it here in case anyone else encounters this problem.

The duplicated domain name was caused by cPanel with the full path being shown because of a shared SSL. To fix it I used substr() on $_SERVER["PHP_SELF"] to remove the extra domain.

I also had to edit helper_php.php which is not ideal but got me out of a corner.