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Checkout page not redirecting initially

Thread began 4/07/2014 10:51 am by Jedi | Last modified 4/08/2014 11:56 am by Jason Byrnes | 1586 views | 7 replies |

Jedi

Checkout page not redirecting initially

My Continue button on the checkout page does not bring up the confirm page on first click. It does on either the second or third click.
I am using eCart 6.0.6 and Databridge 1.1.9

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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Jedi

Ok thanks Jason. See pm

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Jason ByrnesWebAssist

the error console is showing that the following file is not uploaded to the server:
webassist/forms/WA_ShowCVV.js

please make sure to upload that file to the server, that file missing may be causing the problem.

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Jedi

That file was not created on my site. How do i create it wtihout changing everything on my site?

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Jason ByrnesWebAssist

attached is a copy of that file to place in your site, not sure why it wouldn't get created after running the wizard

Attached Files
WA_ShowCVV.js.zip
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Jedi

Thanks Jason,
I have noticed that when I try to uninstall eCart to upgrade to eCart 6.0.6 and then reninstall it that I get the message :
While executing timer, the following JavaScript error occurred:
At line 139 of file xxx/xx/xxx/Adobe Dreamweaver CS5.5\Configuration\Commands\WA_uninstall2.htm:
shareMatch has no properties

Once I install 6.0.6 I don't get any more javascript errors

Could this be a problem?

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Jason ByrnesWebAssist

no, it shouldn't be a problem.

you don't really need to run the WA uninstall routine when installing the update 6.0.6.

simple open the Extension manager, uninstall the 6.0.5 version, install the 6.0.6 version, then open DW and a php page to start the installation process for 6.0.6.

it will overwrite the files from 6.0.5 when running the WebAssist installer.

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