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Data Bridge 1.1.9 installation problems

Thread began 4/01/2014 10:42 am by Dennis | Last modified 6/23/2014 9:57 am by Jason Byrnes | 2133 views | 20 replies |

Dennis

Data Bridge 1.1.9 installation problems

Hi,

With Free Tools 1.0.9, Design Extender 1.1.7, Data Bridge 1.1.8 & eCart 6.0.6 listed in Extension Manager CC, I removed eCart & Data Bridge.

I then installed Data Bridge 1.1.9. Since I am not currently using eCart, I decided to leave it removed for a while. I opened DW CC and a PHP file, and the installation of Data Bridge progressed & appeared to complete properly.

After closing and reopening DW CC and the PHP file I get the "While executing timer, the following JavaScript error(s) occurred: ...". See the attachment for the remainder of the error message.

Also, displayed with the error window, is the WebAssist Uninstaller attempting to remove Free Tools???? I did NOT attempt to remove Free Tools.

I have tried removing all WebAssist extensions and reinstalling them (except for eCart) and this problem persists.

Dennis

PS; This is on a Windows 7 64 bit system.
Also, throughout the process of removing, installing the extensions, I repeatedly deleted the DW cache file.

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MikeyT

I had a similar problem the other day while trying to remove eCart 6.0.5 to replace it with 6.0.6. It tried removing Free Tools as well. In addition, whenever I uninstall eCart, the 1-2-3 process always hangs up in DW and I have to force quit.

Mac OSX 10.9.2
DW CC

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Jason ByrnesWebAssist

@Dennis and @MikeyT:
Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

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Dennis

Sent via private message.

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MikeyT

PM sent.

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Jason ByrnesWebAssist

Mike, I have forwarded your contact details to Ray, he should be in contact soon to look into this issue.

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Dennis

Did my PM not go through????

Dennis

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Jason ByrnesWebAssist

Sorry, yes Dennis, I forwarded your info to Ray as well. he should be in touch soon to look into the cause of the issues.

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Dennis

PM Sent

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Jason ByrnesWebAssist

I apologize, ray is out this morning, but should be back later this afternoon I Will ask him to make sure to contact you.

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