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PayPal Pro UK Error [ECO_Get_Result] => RESULT=26&RESPMSG=Invalid vendor account

Thread began 8/21/2009 5:34 am by Dave Buchholz | Last modified 8/25/2009 7:59 pm by Jason Byrnes | 2870 views | 9 replies |

Dave BuchholzBeta Tester

PayPal Pro UK Error [ECO_Get_Result] => RESULT=26&RESPMSG=Invalid vendor account

I am getting this error message when testing the Express Payment Button but if I process via Credit Card through PayPal it works fine, Why ?

This is on a live account using penny transactions NOT a sandbox account

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Dave BuchholzBeta Tester

To partly answer my own question it would appear that the wrong terminology is being used in the Express Payment Code.

Here is a snippet from the standard PayPal Pro code that is created on the confirm.php page

$PP_PayProUK_required[0][$nextIndex] = "USER";
$PP_PayProUK_required[1][$nextIndex] = $i8_username;
$nextIndex = count($PP_PayProUK_required[0]);
$PP_PayProUK_required[0][$nextIndex] = "VENDOR";
$PP_PayProUK_required[1][$nextIndex] = $i8_merchant;
$nextIndex = count($PP_PayProUK_required[0]);
$PP_PayProUK_required[0][$nextIndex] = "PARTNER";
$PP_PayProUK_required[1][$nextIndex] = "PayPalUK";
$nextIndex = count($PP_PayProUK_required[0]);
$PP_PayProUK_required[0][$nextIndex] = "PWD";
$PP_PayProUK_required[1][$nextIndex] = $i8_password;



according to the documentation this is correct as it contains the USER, VENDOR, PARTNER and PWD fields.

Now compare that to the following code created on checkout.php for the Express Payment Button

$WA_PP_ECO_Set_params[0][$nextIndex] = "Username";
$WA_PP_ECO_Set_params[1][$nextIndex] = $i8_username;
$nextIndex = count($WA_PP_ECO_Set_params[0]);
$WA_PP_ECO_Set_params[0][$nextIndex] = "Password";
$WA_PP_ECO_Set_params[1][$nextIndex] = $i8_password;
$nextIndex = count($WA_PP_ECO_Set_params[0]);
$WA_PP_ECO_Set_params[0][$nextIndex] = "Signature";
$WA_PP_ECO_Set_params[1][$nextIndex] = $i8_merchant;
$nextIndex = count($WA_PP_ECO_Set_params[0]);
$WA_PP_ECO_Set_params[0][$nextIndex] = "System";
$WA_PP_ECO_Set_params[1][$nextIndex] = "UK";



As you can see the naming convention is not the same, why ?

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Dave BuchholzBeta Tester

More Info

It would seem that the Vendor is not being picked up in the [ECO_Get_Request] Variable but is present in the [ECO_Auth_Request] Variable

Comparison

[ECO_Auth_Request] => TRXTYPE=S&ACTION=S&BUTTONSOURCE=WebAssist_PHP_Cart_PRO2EC_UK&CANCELURL=http://#website#/pp_cancel.php&RETURNURL=http://#website#/pp_confirm.php&TENDER=P&PARTNER=PayPalUK&VENDOR=#vendor#&USER=#user#&PWD=#mypassword#&CURRENCY=GBP&AMT=0.09&HOSTADDRESS=payflowpro.verisign.com
[ECO_Get_Request] => TRXTYPE=S&ACTION=G&BUTTONSOURCE=WebAssist_PHP_Cart_PRO2EC_UK&TENDER=P&PARTNER=PayPalUK&VENDOR=&USER=#user#&PWD=#mypassword#&TOKEN=EC-45D19175U5497442E&HOSTADDRESS=payflowpro.verisign.com



as you can see Vendor is empty in [ECO_Get_Request]

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Eric Mittman

I agree with your assessment here, it looks as though you are missing this vendor value in your get request. On your confirm page look for the function call that makes this request:

WA_PP_ECO_Get_Post_UK

Please post back with the call that you have on the page, the parameters that are supposed to be used here are:

$username,$password,$signature,$useSandbox

These should correspond to vendor = signature, user = username, pwd = password

Check the signature value that is being used in this function call to see if it matches what you have for the vendor in the first request. Please post back with what you discover.

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Dave BuchholzBeta Tester

Eric,

that function does not exist on my pp_confirm.php page, the closest equivalent on the page is:

<?php
$WA_PP_ECO_GetResult = WA_PP_ECO_SOAPObject();
if ((isset($_GET["token"]) && isset($_GET["PayerID"])) || (isset($_SESSION["PayPal_ECO_Token"]) && $_SESSION["PayPal_ECO_Token"] != "")) {
$WA_PP_ECO_GetResult = WA_PP_ECO_Get_Post($i8_username, $i8_password, $i8_signature, false);
}
?>
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Eric Mittman

Dave, I have opened a ticket for you on this so you can send back your pages involved in the checkout. Please login to WebAssist.com and visit your support history to update the ticket with these files.

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Dave BuchholzBeta Tester

Eric,

I have replied to the support ticket and attached the requested files

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Jason ByrnesWebAssist

In a connect meeting, we changed:

php:
<?php

$WA_PP_ECO_GetResult 
WA_PP_ECO_SOAPObject();
if ((isset(
$_GET["token"]) && isset($_GET["PayerID"])) || (isset($_SESSION["PayPal_ECO_Token"]) && $_SESSION["PayPal_ECO_Token"] != "")) {
  
$WA_PP_ECO_GetResult WA_PP_ECO_Get_Post($i8_username$i8_password$i8_signaturefalse);
}
?>




to use the $i8_merchant variable

php:
<?php

$WA_PP_ECO_GetResult 
WA_PP_ECO_SOAPObject();
if ((isset(
$_GET["token"]) && isset($_GET["PayerID"])) || (isset($_SESSION["PayPal_ECO_Token"]) && $_SESSION["PayPal_ECO_Token"] != "")) {
  
$WA_PP_ECO_GetResult WA_PP_ECO_Get_Post($i8_username$i8_password$i8_merchantfalse);
}
?>
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Dave BuchholzBeta Tester

Thanks for your help today Jason.

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Jason ByrnesWebAssist

No worries.

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