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Purchase made but nothing showing up in the database...

Thread began 3/29/2014 8:27 pm by CGil09875565 | Last modified 4/04/2014 5:52 pm by Jason Byrnes | 293 views | 8 replies |

CGil09875565

Purchase made but nothing showing up in the database...

And nothing in the email receipt from PayPal to help. I'm really at my wits end with this as I don't do databases but thought we had this complete after you walked me through it. I don't even see the fields that we set up anywhere on the database. Please help!

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Jason ByrnesWebAssist

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

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CGil09875565

Thanks.

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Jason ByrnesWebAssist

Ok, I will try to call tomorrow.

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Jason ByrnesWebAssist

see PM

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CGil09875565

What am I supposed to see?

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Jason ByrnesWebAssist

We resolved this in a connect meeting, it was an issue with the database not having a user and the data type used for the detailsproduct ID column.

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CGil09875565

And I would never have figured it out on my own. Thank you!

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Jason ByrnesWebAssist

you're welcome

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