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I have eCart 5.03 installed. My Adobe Extension Manager CS6 will not install the new eCart 6 extension

Thread began 3/14/2014 8:16 am by fms77717 | Last modified 3/17/2014 10:43 am by Jason Byrnes | 427 views | 3 replies |

fms77717Beta Tester

I have eCart 5.03 installed. My Adobe Extension Manager CS6 will not install the new eCart 6 extension

I currently have eCart 5.03 installed and purchased and installed Super Suite upgrade awhile ago.
I just tried to install the newest version of Data Bridge 1.18 and it still also will not install for me,

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Jason ByrnesWebAssist

Before installing eCart 6, you must un install eCart 5 from the extension manager.

"I just tried to install the newest version of Data Bridge 1.18 and it still also will not install for me,"

Please provide more details. Are you getting an error message? if so what is the error?

you say it wont install, please describe what _does_ happen instead.

Also, what version of Dreamweaver?

What OS?

What Extensions are already installed?

if there are any extensions that are installed that are a part of Data Bridge, they must be uninstalled first.

here are some tips:

-Uninstall Any Extensions that you are upgrading before installing the upgrade
- When downloading the extension, make sure to select the option to save the file to your computer. If you get an option to open it, do not select that.
- after the extension is downloaded, open the extension manager. Click the install button in the extension manager and browse to the downloaded file to start the install.

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fms77717Beta Tester

Jason, You're right. I should tell you exactly what happened.
The Adobe Extension Manager CS6 just hung for a long time and eventually came finished and eCart5 was still the only thing installed.

Uninstalling eCart 5 and then installing eCart 6 works fine.

As always, thanks for your help.

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Jason ByrnesWebAssist

Glad to hear it is working.

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