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WA extensions cause problems with some extensions from DMXzone

Thread began 3/13/2014 4:11 am by bross | Last modified 4/28/2014 9:44 am by info4753 | 4768 views | 52 replies |

bross

WA extensions cause problems with some extensions from DMXzone

Hi, I have been running WA and DMXzone extension for many years with sucsess, and has now ran into a conflict with upgrading an extensions form DMXzone (Pure PHP Uploade 3). I can't innstall that extension and I can't roll back to v.2 on this.
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I pointed out this problem whit DMXZone and got this reply:

It turns out that the new WebAssist extensions have a bad code in them that empties the Dreamweaver temp folder on each page open so actually trashing our extension installers...

How to solve the problem:

1. Remove all WebAssist extensions
2. Go to:

for Windows:
C:\Users\<YourUserName>\AppData\Roaming\Adobe\Dreamweaver CC\en_US\Configuration\Commands

for Mac:
/Users/<YourUserName>/Library/Application Support/Adobe/Dreamweaver CC/en_US/Configuration/Commands

(if you have CS6 or other DW version replace the CC in the above paths with it)

Make sure that those two files are not in there:
installer_onOpen.htm
installer2_onOpen.htm

If they still exists then delete them.

After that you will be able to install the extensions from DMXzone as you are used to.
----------------------
Does this means that I can't install new extenzion from DMXzone without remove WA extensions first??????

Best regards,

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Jason ByrnesWebAssist

Yes, to install DMX zone updates, you need to first remove the WebAssist extensions

We have released a hot fix to eCart 6.0.5 recently to correct this conflict and will be updating the rest of our extensions very soon.

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info145869

status

what is the status on this please. its pressing for many. Please advise

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Jason ByrnesWebAssist

Updates to Data Bridge and eCart will be released in the next couple of days to correct the problem and Design etender and free tools will follow soon.

in the mean time here is an updated copy of the Configuration/Commands/installer_onOpen.htm file that should corrcet the probelm.

copy them to the users configuration folder:

for Windows:
C:\Users\<YourUserName>\AppData\Roaming\Adobe\Dreamweaver CC\en_US\Configuration\Commands

for Mac:
/Users/<YourUserName>/Library/Application Support/Adobe/Dreamweaver CC/en_US/Configuration/Commands

Attached Files
installer_onOpen.htm.zip
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this_is_me

still not working

Do I have to delete the installer_onOpen2.htm as well?

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Jason ByrnesWebAssist

yes, delete the installer_onOpen2.htm

if you install eCart 6.0.6, or Free Tools 1.0.9 this issue is fixed in those extensions.

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this_is_me

Thanks Jason

It did not work but I still got DataBridge and DesignExtender installed. Do I have to remove them? BTW, I deleted Sitecache...
In the meantime I removed DesignExtender and DataBridge and got stuck at a message box telling me it will delete FreeTools and check depndencies (see attachment). But I just had re-installed Free Tools. Why would it remove itself and check trying to find shared files? Had to kill DW because of a total lock-up. This is really messy. Please advise how to proceed so my work can become productive again.

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info4753

When do you we see an update for WA DataBridge and DesignExtender that fixes this problem? Thanks.

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Jason ByrnesWebAssist

@this_is_me: Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).


@info4753: I dont have a release date for the updates, I am hoping for data Bridge to be released in the next day or so, and Design Extender for next week, but cannot make any promises.

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info4753

Thanks Jason.

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