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added email form now only doesn't send email, also doesn't save data

Thread began 3/06/2014 8:25 am by birdscreen398247 | Last modified 3/06/2014 2:21 pm by Jason Byrnes | 173 views | 3 replies |

birdscreen398247

added email form now only doesn't send email, also doesn't save data

I have a form with multiple fields that saves to a database and then goes to another form. It worked fine until I tried adding email to send the data to my email address as well as save it to the database. After hitting submit, it just hangs up with no error messages. It doesn't send the mail or save the record to the database. Attached is the file in question.

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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birdscreen398247

Don't bother. After waiting several hours with no response, I decided to use a different method to accomplish the same thing. I already changed the files, so I can't give you a link to the one that wouldn't work. However, I even tried just setting up a test page using the default Contact form in the WebAssist Form wizard, and it didn't work either. I just downloaded and installed all of the latest versions of DataBridge and ECart a few days ago. It is really upsetting that so often these extensions don't work for even simple procedures. I am on a deadline here and I have spent several days trying to get the email to work, so I don't have anymore time to play with it. Maybe another time.

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Jason ByrnesWebAssist

If you run into a problem again, let us know and we will look into the cause.

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