close ad
Install the LAtest Updates to Work with CC 2017 and CC 2018
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Nothing in WebAssist menu is working. Problem with extension install?

Thread began 2/13/2014 3:42 pm by surferdud246568 | Last modified 2/14/2014 10:49 am by Jason Byrnes | 249 views | 3 replies |

surferdud246568

Nothing in WebAssist menu is working. Problem with extension install?

Nothing happens when I select something from the WebAssist menu. DW does not hang, it just does nothing. DW CC has not yet asked me for the serial# for DataBridge, which makes me wonder about my install.

Sign in to reply to this post

Jason ByrnesWebAssist

after you install the extensions in the extension manager, when you open Dreamweaver, open a PHP page, this should trigger the WebAssist installer to finish installing the extensions.

after the installer completes, make sure to restart Dreamweaver.

Sign in to reply to this post

surferdud246568

Thanks, Jason. I've done that. And I've made a connection to my database that tests successful. I have a php page open. Some menu items work now, but not Data Assist pages and that is what I need. I'm using DataBridge 1.1.8 and DW CC. Any ideas?

Sign in to reply to this post

Jason ByrnesWebAssist

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...