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American Express not taken with paypal

Thread began 2/10/2014 1:40 pm by Jedi | Last modified 2/12/2014 12:22 pm by Jason Byrnes | 646 views | 7 replies |

Jedi

American Express not taken with paypal

I have eCart 6 and paypal checkout. All of a sudden valid American Express cards are being rejected. Paypal says no issue on their side and that it might be in my software. How do I check?

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Jason ByrnesWebAssist

add the following code on the failure page:

<?php @session_start(); var_dump($_SESSION); ?>


this will write the session contents including the response form the gateway. the gateway response will have details on why the transaction failed.

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Jedi

I have placed the code as you requested.

Attached Files
AmericanExDenied.docx
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Jason ByrnesWebAssist

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

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Jedi

Thanks, the information that you requested is posted.

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Jason ByrnesWebAssist

actually, can you send a copy of the confirm page please?

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Jedi

ok here it is

Attached Files
confirm.php
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Jason ByrnesWebAssist

try changing:
<option value="American Express" <?php if (!(strcmp("American Express", (isset($_GET["invalid"])?ValidatedField("confirm","Card_Type"):"")))) {echo "selected=\"selected\"";} ?>>American Express</option>

to:

<option value="Amex" <?php if (!(strcmp("Amex", (isset($_GET["invalid"])?ValidatedField("confirm","Card_Type"):"")))) {echo "selected=\"selected\"";} ?>>American Express</option>

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