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'Too much recursion' error message

Thread began 2/07/2014 11:46 am by NWak04030229 | Last modified 2/17/2014 2:24 pm by Jason Byrnes | 800 views | 9 replies |

NWak04030229

'Too much recursion' error message

I keep getting the following error message when I try to complete the eCart Checkout Wizard on eCart6:

While executing timer in WA_SiteTools_ProgressV2.htm, the following JavaScript error(s) occurred: At line 131 of file "C:\Users\Music\AppData\Roaming\Adobe\DreamweaverCS6\en_US\Configuration\Floaters\WA_SiteTools_ProgressV2.js": too much recursion

What has happened and how do I solve this problem?

Many thanks Nick Wakeham

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Jason ByrnesWebAssist

reset the workspace layout:
go to Window -> Work Space layout -> Reset '<your layout name>'

and Delete the Dreamweaver Cache file from the users configuration folder:
http://www.webassist.com/tutorials/Common-installation-issues


if you continue to have problems, please provide more details:

What OS?

What version of Dreamweaver?

What extensions including the version numbers are installed?

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NWak04030229

Tried all this - have deleted the Cache file. I am using Windows 7 Prof - Dreamweaver CS6 v12 build 5842. The other WebAssist extensions are: PalettePicker, Paypal, Google Search, Skype Call Me, Forms JQueryt Search validation, Preset Manager and Web Assist Free Tools

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Jason ByrnesWebAssist

the stand alone extenisons:

PalettePicker, Paypal, Google Search, Skype Call Me,

are not compatible with Dreamweaver CS6 and are a part of the free tools extension.

Im not sure what you mean by this one:
Forms JQueryt Search validation,

There is a JQuery validation that is part of eCart 6, but is not specific to search and is nota a stand alone extension.

the only extension that we offer that are compatible with Dreamweaver CS6 are:
eCart 5 / 6
Design Extender
Data Bridge
Free Tools


you should not have any other web assist extension installed.

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NWak04030229

How do I uninstall them then? I have tried but they don't show up in Extension Manager but are on the drop down list in the WebAssist tab? I have attached a screenshot with the JQuery Validation showing up under the Web Assist tab as well. And sorry don't understand - you say that Free Tools is not compatible with CS6 but then you say that it is!

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Jason ByrnesWebAssist

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

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NWak04030229

I am in the UK so my Skype name is: nickskye69. Any time between 9 and 11 am EST (2-4pm BST) today or tomorrow. Just let me know and I will make sure I am around

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Jason ByrnesWebAssist

I forwarded this to ray, He has sent a contact request through skype, that has not been accepted yet, you will need to accept his contact request.

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NWak04030229

have done that now and have said that I am available today so maybe if he has time he can contact me

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Jason ByrnesWebAssist

I have forwarded this to Ray, He should be in touch with you today.

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