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seem to be a few problems after eCart 6 install

Thread began 1/20/2014 8:22 am by Jamie | Last modified 1/22/2014 11:44 am by Jason Byrnes | 851 views | 7 replies |

Jamie

seem to be a few problems after eCart 6 install

Hey Jason

Have noticed a couple of errors after updating all the extensions with the advent of eCart 6. See 2 attached screenshots - these happened when I tried to add or edit a recordset.

It also seems that I have now 'lost' the ability to add or edit dynamic connections - see the 3rd attached screenshot which shows that I only have the non-dynamic variety to choose from...

Thanks

Jamie

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Jason ByrnesWebAssist

reset the workspace layout:
go to Window -> Work Space layout -> Reset '<your layout name>'

and Delete the Dreamweaver Cache file from the users configuration folder:
http://www.webassist.com/tutorials/Common-installation-issues

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Jamie

I had already tried that (and have redone it to make sure) and still getting errors.

Also, that doesnt address the lack of adding/editing dynamic connections does it?

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Jason ByrnesWebAssist

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

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Jamie

I've had to uninstall everything, including DW so that I could clear all preferences as just uninstalling the extensions didnt get rid od the errors.

I have now reinstalled DW and added DB, DE and eCart but left out free tools and none of the errors pop up now.

Still dont have dynamic connections

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Jason ByrnesWebAssist

There was an update to eCart 6.0.2 and Data Bridge 1.1.7 released last night that should correct the problem of not having the Dynamic Connection access point.

uninstall the previous version from the extensions manager, then download and install the new ones.

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Jamie

Thanks. Will set up under a new username on my PC and report back if still experiencing issues as discussed

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Jason ByrnesWebAssist

ok, sounds good.

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