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latest update

Thread began 1/17/2014 11:39 am by The Flying Fox | Last modified 1/17/2014 2:54 pm by Jason Byrnes | 224 views | 5 replies |

The Flying Fox

latest update

I have just downloaded the latest updates for Data Bridge,Design Extender and Free tools and I now have NO access to any of these extensions

When I updated it told me the older versions conflicted with the newer ones. and I should uninstall, so I uninstalled and now I cannot access any WA extension including e cart. I try to remove the extensions and get a message telling me that the specified ???.mxi is not installed. This has happened for all four of the WA files.

Plus the version numbers have kept the previous number so the updates haven't even updated...

As Neil from the Young Ones used to say "What's happening?"

Andy

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Jason ByrnesWebAssist

rename the configuration folder as outlined in step 12 of the Adobe troubleshooting guide.

then open DW, go to Commands -> mange extensions to open the extension manager. Close DW, then reinstall the extensions.

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The Flying Fox

Hi Jason,

Thanks for the response. Still no joy.

They are still showing the same error message

Andy

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Jason ByrnesWebAssist

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

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The Flying Fox

Hi Jason,

I had to uninstall Adobe to get rid of the errors.

I've re installed Dreamweaver and Super Suite and all is back to normal

Thanks

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Jason ByrnesWebAssist

glad to hear it is working.

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