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Checkout Wizard form variables not saved to database

Thread began 8/19/2009 7:08 am by kelly291243 | Last modified 8/20/2009 7:14 pm by Eric Mittman | 876 views | 4 replies |

kelly291243

Checkout Wizard form variables not saved to database

Some of my variables set in the 'Store Cart Summary in Database' on the confirm.asp page are not being saved to the database. It appears that all the variables that are taken from the form on the checkout.asp page are being passed through to and displaying correctly on the confirm.asp page but not saving to the database when the customer confirms the order. I have checked the entries and they appear to be correct:

OrderID
OrderReferenceID <%=Session.SessionID%>
OrderVisitorID
OrderShipping <%=WA_eCart_GetShipping(ts08usa)%>
OrderTax <%=WA_eCart_GetTax(ts08usa)%>
OrderTotal <%=WA_eCart_GrandTotal(ts08usa)%>
OrderDate
OrderShipAddress1 <%=cStr(Request.Form("shipping_street1"))%>
OrderShipAddress2 <%=cStr(Request.Form("shipping_street2"))%>
OrderShipCity <%=cStr(Request.Form("shipping_city"))%>
OrderShipStateID <%=cStr(Request.Form("shipping_state_province"))%>
OrderShipZip <%=cStr(Request.Form("shipping_postcode"))%>
OrderShipCountryID <%=cStr(Request.Form("shipping_country"))%>
OrderStatus


Also, certain variables are not being sent on the email receipt which I have used Universal Email to do for me during the checkout wizard process. The variables not going to email are the Order Number and the credit card information. However, strangely, the shipping details not being saved to the database are making it to the email receipt.

Hope you can help

Kelly

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kelly291243

I just thought I would also add that when I eCart store summary in database server behavior I get 3 small error windows pop up one after each other that says:

SQL type not recognized: 'undefined'

Is this part of the problem?

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Eric Mittman

Would it be possible for you to post a copy of your confirm page minus the sensitive details? Since you are referencing the posted values it may be that these values are not being reset in the form on the confirm page so that they post to the page again for the order details and summary.

As for the undefined value error this is likely because of the values that are being passed in that are not set.

If you are not able to post this page let me know and I can open a ticket for you so we can exchange files in private.

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kelly291243

The code is too long for this page so can I email it to you for further inspection?

Many thanks

Kelly

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Eric Mittman

I have opened a ticket for you on this issue. Please login to WebAssist.com and visit your support history to update the ticket and include a copy of the confirm and checkout pages in your update.

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