close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

error on update

Thread began 1/06/2014 4:18 am by Jamie | Last modified 1/07/2014 6:59 am by Jamie | 2638 views | 7 replies |

Jamie

error on update

Hi Jason

Just updated my Free Tools installations to the latest version and now I keep getting the following error whenever I am in a page and trying to edit it:

While executing findConnection in WADYN_CONN.htm, a JavaScript error occurred

EDIT: I have uninstalled all extensions and also DW CS6 now, and, after reinstalling everything, am now getting the attached error.

Many thanks

Jamie

Sign in to reply to this post

Jason ByrnesWebAssist

have you reset the workspace layout:
go to Window -> Work Space layout -> Reset '<your layout name>'

and Delete the Dreamweaver Cache file from the users configuration folder:
http://www.webassist.com/tutorials/Common-installation-issues

Sign in to reply to this post

Jamie

thanks Jason - I had deleted cache file already (which didnt help) but will try the layout reset you suggest tomorrow

Cheers

Jamie

Sign in to reply to this post

Jamie

Hey Jason

Right.

In CS6:

Installing the new free tools initially causes the errors above. Your solution fixes that but, the hotspot tool in the properties tab stops working.
Trying to uninstall free tools in the extension manager seems to work fine, but when you go to open DW and the uninstall window opens it just hangs and does nothing. You have to close it manually and once you do this a number of error windows show up. I'm afraid I dont have those errors to hand.

In CS5:

Install is fine and again, using your solution, the initial error messages go. Hotspot works absolutely fine but the uninstall of free tools basically has the same effect as in the CS6 version.

I have tested both on a desktop (Win7 Pro) and a laptop (also Win7 Pro)

Happy to help more if you need any further information ...

Cheers

Jamie

Sign in to reply to this post

Jason ByrnesWebAssist

please provide more detail on what you mean by this sentence:

"hotspot tool in the properties tab stops working."

I'm not familiar with the "hotspot tool" you are referring to.

Sign in to reply to this post

Jamie

sorry not sure why I said hotspot, I meant the image map side of things. With the free tools update, the polygon image map doesnt work.. it allows max 2 points before it restarts with a new set of coords.

sorry for confusion

Sign in to reply to this post

Jason ByrnesWebAssist

so basically to sum up the problems you report are:

1) with free tolls installed, you cannot create image maps

2) uninstalling free tools causes errors

correct?

I will forward this to our QA team to have the problems corrected in the next update.

Sign in to reply to this post

Jamie

yes

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...