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Databas connection error

Thread began 12/31/2013 12:38 pm by Roz431315 | Last modified 1/06/2014 12:17 pm by Jason Byrnes | 2270 views | 9 replies |

12/31/2013 12:38 pm | #1 Roz431315

Databas connection error

Hi Jason,

Having issues with Products, keep getting a connection issue when try to update a product description or even trying to add a new product.

I can update home page and other parts of website.

see private message for login info next

1/01/2014 1:16 pm | #2 Jason ByrnesWebAssist

see PM

1/01/2014 1:18 pm | #3 Roz431315

everything you requested is in private message

1/01/2014 1:19 pm | #4 Roz431315

you can not update anything in products, everything else seems to be working

1/02/2014 9:16 am | #5 Roz431315

Jason, is it possible that something at go daddy has change.

1/02/2014 10:46 am | #6 Jason ByrnesWebAssist

It looks like GoDaddy recently implemented mod security settings that is causing code on the products insert and update pages to be flagged as a vulnerability. I updated the code on those pages to prevent the mod security settings from flagging the code as a vulnerability.

1/02/2014 11:05 am | #7 Roz431315

Thanks Jason, Happy New

1/02/2014 11:14 am | #8 Jason ByrnesWebAssist

you're welcome, thanks for bringing this to our attention.

Oh, and Happy New Year to you as well....

1/06/2014 12:12 pm | #9 Roz431315

Moving from Godaddy to 1&1 or Dreamhost

Hi Jason,

If I move from Godaddy to another Host, with the changes we made to make it work in Godaddy... will the site work on another Host?

1/06/2014 12:17 pm | #10 Jason ByrnesWebAssist

yes, the site should work fine on the other host.

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