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Warning: require_once(../../PowerMessenger Files/webassist/themes/theme_open.php) [function.require-once]: failed to open stream: No such file or directory in /home/thefif9/public_html/PowerMessenger/admin_pm/index.php on line 3 Fatal error: require

Thread began 12/13/2013 1:48 pm by balusan317544 | Last modified 12/17/2013 1:31 pm by Jason Byrnes | 2955 views | 16 replies |

balusan317544Beta Tester

I went through install_pm. then deleted the install folder and get the following message

Warning: require_once(../../PowerMessenger Files/webassist/themes/theme_open.php) [function.require-once]: failed to open stream: No such file or directory in /home/thefif9/public_html/PowerMessenger/admin_pm/index.php on line 3

Fatal error: require_once() [function.require]: Failed opening required '../../PowerMessenger Files/webassist/themes/theme_open.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/thefif9/public_html/PowerMessenger/admin_pm/index.php on line 3

I went through install_pm. then deleted the install folder and get the above message

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Jason ByrnesWebAssist

it looks like some of you power messenger files have become corrupted.

It seams that you may have used the DW File manager to move the from a folder named "PowerMessenger Files" to "PowerMessenger"

on the move in DW, it would have prompted to update paths. the paths should not have been updated.

when moving files, it is best to use the OS file manager rather than the file panel in Dreamweaver.

i sugest downloading a fresh copy of the power messenger files and uploading new versions.

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balusan317544Beta Tester

Cyberduck

Hi Jason, as always thanks for your speedy reply. I did however use Cyberduck for the upload.
We were able to go through the whole process with some help, yet then got stuck at the message shown.
I had though created the Database from a sql I already had, so all my addresses and data was in there.
Perhaps smarter to start with a fresh database and then re-install the addresses.?

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Jason ByrnesWebAssist

send a copy of the PowerMessenger/admin_pm/index.php file please.

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balusan317544Beta Tester

Hi Jason, I deleted and re-upoaded and have been able to set up the PM, however run into one little snag.
Error message reads : Error 500 - Internal Server Error

An error was encountered while processing your request. Typically this is a temporary condition. Please contact the web site owner for further assistance. at
http://thefifthtarot.com/PowerMessenger/webassist/kfm/index.php?uicolor=%23eee&theme=webassist_v2&showsidebar=false&CKEditor=editorField&CKEditorFuncNum=4&langCode=en

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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balusan317544Beta Tester

The site is working perfectly now, had to delete some rows in the database file and off we went., Thanks we can close the issue

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Jason ByrnesWebAssist

ok, glad to hear it is working.

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balusan317544Beta Tester

awchucks, how is this even possible. PM was working fine and now it is not calling any of the theme or styling functions, and I cannot get into the mailing I had created!. ( I did not change a thing ) Gratefull you can assist. Tell me what you require.

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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