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Which fields to complete for PayPal Payments Pro

Thread began 12/11/2013 2:03 pm by Dennis | Last modified 12/11/2013 5:42 pm by Jason Byrnes | 1056 views | 9 replies |

Dennis

Which fields to complete for PayPal Payments Pro

We have a PayPal Payments Pro account. I have generated the API information to fill in the User,
Password and Signature fields for a PayPal Express Only option choice.

Will this information be able to be used with my PayPal Payments Pro option choice fields?

Do I need to generate anything else when selecting the PayPal Payments Pro option to fill in
the Processor ID, Merchant ID, Transaction Password and Transaction URL fields? Or,
can I leave those fields blank?

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Jason ByrnesWebAssist

The API User, API Password and API Signature are all that is needed for paypal payments pro, the other fields are not necessary

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Dennis

thanks....will just leave them blank....is there a video to watch?

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Jason ByrnesWebAssist

No, there is not a video for power store.

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Dennis

ok...now the problem is the following message:

We're sorry

Your transaction could not be completed. Either your credit card information or billing address has problems and cannot be processed

Whenever trying to use a credit card and NOT PayPal, thi is the message I get......

Ideas?

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Jason ByrnesWebAssist

in the admin, enable debug mode, that will show details of the cause of the failure.

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Dennis

Jason, even though PayPay says we have a PayPal Payment Pro account, I am wondering if that is really the case. I see an invalid merchant configuration. I have spent a good deal of time logged into PayPal and don't really have a clue.

Ideas? For now I have selected PayPal Express Only until it's figured out.

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Jason ByrnesWebAssist

see PM

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Dennis

got the answer....

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Jason ByrnesWebAssist

glad to hear you got some answers from paypal.

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