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Databridge install problems

Thread began 12/10/2013 9:07 am by pat356751 | Last modified 12/13/2013 4:37 pm by pat356751 | 1177 views | 10 replies |

pat356751

Databridge install problems

The Webassist menu does not appear in the Dreamweaver CC menu bar after installing the Databridge Extension. I'm running Mac OS X 10.9. Databridge installed without an error but after opening Dreamweaver CC and a site php file, the Webassist menu was not to be found. I tried deleting the MacFileCache.dat file and installing deprecated panel support. I had the same results each time.

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Jason ByrnesWebAssist

Are you starting the install by double clicking the zxp file? or by using the install button in the CC Extension manager?

I recommend using the Extension Manager rather than double clicking the ZXP file.

download the Data Bridge ZXP File, make sure to save it to your computer, your browser may give the option to open it or save it, always select to save it.

Then go to the applications folder and open the Extension Manager CC.

In the Extension Manager CC, click the install button, then browse to the ZXP File that you saved.

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pat356751

Yes, I installed the Data Bridge ZXP file from the extension manager by clicking on install.

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Jason ByrnesWebAssist

When using the extension manager to install, make sure that Dreamweaver is closed, the extension manager cant update Dreamweaver if it is open when installing the extensions.

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pat356751

Yes, I made sure that Dreamweaver was closed. Is there a known Adobe issue with Extensions?

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Jason ByrnesWebAssist

No, there is not a known issue.

see PM

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pat356751

fyi

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Jason ByrnesWebAssist

Over the phone you reported that adobe instructed you to load a new version of the extension manager, let us know if you continue to have problems with the new extension manager version.

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pat356751

Updating the extension manager did not work.

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pat356751

Fixed the problem by uninstalling Dreamweaver CC and Extension Manager CC and reinstalling everything. The Web Assist menu now appears in the Dreamweaver menu bar. But there is an error message " Too many activations." How can I fix this problem and will this happen when installing other Webassist extension?

Never mind, Webassist allowed me to activate the extension.

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