close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Databridge install problems

Thread began 12/10/2013 6:07 am by pat356751 | Last modified 12/13/2013 1:37 pm by pat356751 | 2653 views | 10 replies |

pat356751

Databridge install problems

The Webassist menu does not appear in the Dreamweaver CC menu bar after installing the Databridge Extension. I'm running Mac OS X 10.9. Databridge installed without an error but after opening Dreamweaver CC and a site php file, the Webassist menu was not to be found. I tried deleting the MacFileCache.dat file and installing deprecated panel support. I had the same results each time.

Sign in to reply to this post

Jason ByrnesWebAssist

Are you starting the install by double clicking the zxp file? or by using the install button in the CC Extension manager?

I recommend using the Extension Manager rather than double clicking the ZXP file.

download the Data Bridge ZXP File, make sure to save it to your computer, your browser may give the option to open it or save it, always select to save it.

Then go to the applications folder and open the Extension Manager CC.

In the Extension Manager CC, click the install button, then browse to the ZXP File that you saved.

Sign in to reply to this post

pat356751

Yes, I installed the Data Bridge ZXP file from the extension manager by clicking on install.

Sign in to reply to this post

Jason ByrnesWebAssist

When using the extension manager to install, make sure that Dreamweaver is closed, the extension manager cant update Dreamweaver if it is open when installing the extensions.

Sign in to reply to this post

pat356751

Yes, I made sure that Dreamweaver was closed. Is there a known Adobe issue with Extensions?

Sign in to reply to this post

Jason ByrnesWebAssist

No, there is not a known issue.

see PM

Sign in to reply to this post

pat356751

fyi

Sign in to reply to this post

Jason ByrnesWebAssist

Over the phone you reported that adobe instructed you to load a new version of the extension manager, let us know if you continue to have problems with the new extension manager version.

Sign in to reply to this post

pat356751

Updating the extension manager did not work.

Sign in to reply to this post

pat356751

Fixed the problem by uninstalling Dreamweaver CC and Extension Manager CC and reinstalling everything. The Web Assist menu now appears in the Dreamweaver menu bar. But there is an error message " Too many activations." How can I fix this problem and will this happen when installing other Webassist extension?

Never mind, Webassist allowed me to activate the extension.

Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...