SA remember me and auto log in not working

I am using SA on a ColdFusion site, and the remember me and auto log in features are not working. No matter how many times I check the remember me and auto log in checkboxes on the login page, the values are never "remembered." I have the restrict access to page server behavior applied on the necessary pages:

<cfinclude template="../WA_SecurityAssist/Helper_CF.cfm" >
<cfif ( Not WA_Auth_RulePasses("Logged in to users") ) >
<cfset WA_Auth_RestrictAccess("users_LogIn.cfm") >
</cfif>

but for some reason, it's not being recognized and always takes me directly back to the login screen as denied.

On my login page, all of the cookies are being set - I can see them in the list. What do you need from me to troubleshoot this? I have the latest tag versions installed.

The only thing that the auto login does for you is set the cookies to the username and password values you enter if the box is checked. The login code will look to see if these cookies exist and if so will attempt to log you in on those values. If the cookies exist and you are just being denied access this would indicate a problem with the access rules you have applied to the restricted pages.

To better help determine what is going wrong please post back and include copies of your registration page, the login page, the page you are supposed to go to after a successful login, and a copy of your WA_SecurityAssist > HelperGroupsRulesPHP.php page. Please make sure that no sensitive details are left in these files since they will be posted publicly.

I will take a look at the files involved in the process and let you know what I uncover.

If all of these page are going to be "public," can't I just open a support ticket instead?

Ok, I have opened a ticket for you, please login to WebAssist.com and visit your support history section to update the ticket. Please include the requested files in your update of the ticket.