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Email not being triggered

Thread began 12/03/2013 8:59 pm by bjgarner241692 | Last modified 12/04/2013 12:47 pm by Jason Byrnes | 423 views | 5 replies |

bjgarner241692

Email not being triggered

I cannot determine why my email is not being delivered on this page.
Trigger is 'eCart is not empty'. I also tried triggering it from the checkout button
on the previous page to no avail. The strange thing is that this page is a copy of a working
page on another site. Page is attached.

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Jason ByrnesWebAssist

to troubleshoot, turn on error reporting by adding the following code at line 1:

<?php 
error_reporting(E_ALL);
ini_set('display_errors','on');
?>



and write the session contents to the page by adding this code before the closing </body> tag:

<?php var_dump($_SESSION); ?>



the session contents should contain the email status, post that info back please and any errors that may be displayed.

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bjgarner241692

The problem seems to be with this section:
$_SESSION[$EmailRef."_Status"] = $GLOBALS[$EmailRef."_Status"];
$_SESSION[$EmailRef."_Index"] = $GLOBALS[$EmailRef."_Index"];
$_SESSION[$EmailRef."_From"] = $GLOBALS[$EmailRef."_From"];
$_SESSION[$EmailRef."_To"] = $GLOBALS[$EmailRef."_To"];
$_SESSION[$EmailRef."_Subject"] = $GLOBALS[$EmailRef."_Subject"];
$_SESSION[$EmailRef."_Body"] = $GLOBALS[$EmailRef."_Body"];
$_SESSION[$EmailRef."_Header"] = $GLOBALS[$EmailRef."_Header"];
$_SESSION[$EmailRef."_Log"] = $GLOBALS[$EmailRef."_Log"];

Errors are: Notice: Undefined index: WAUE_confirm_1_Status in (path to confirm.php), and repeated for each variable. Session Values are populating correctly. Output in PM section.

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Jason ByrnesWebAssist

in the webassist/email folder, delete the mail_php.php and mail_formating.php files. then open the server behaviors panel and edit the UE Server behavior to regenerate them.

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bjgarner241692

Thank you. That worked and left other forms on the site unaffected.

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Jason ByrnesWebAssist

glad to hear it is working.

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