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Shipping address not showing in Paypal

Thread began 12/02/2013 4:26 am by IT | Last modified 12/14/2013 8:37 pm by IT | 7367 views | 14 replies |

12/02/2013 4:26 am | #1 IT

Shipping address not showing in Paypal

I have an issue with passing the shipping address to paypal. I used the ecart wizard and it created the pages for me where it has billing and shipping address. After the customer enters the fields and goes to confirm.php page it shows their billing and shipping address but when they are in paypal the shipping address is the same as billing address. I am using paypal standard. I searched in the forum but nothing seems to correct the issue.
Please help.

12/02/2013 6:56 am | #2 Jason ByrnesWebAssist

on the confirm page, change:

<input type="hidden" name="no_shipping" id="no_shipping" value="1" />

to:
<input type="hidden" name="no_shipping" id="no_shipping" value="0" />

12/03/2013 12:01 am | #3 IT

Same issue again

I changed it but still I have the same problem. The shipping information is not passed to PayPal and in the PayPal after entering card information it still gives me the billing address as the shipping address. Its okay if both are same for customers but if the shipping address is different then its not passing to paypal.

12/03/2013 6:10 am | #4 Jason ByrnesWebAssist

send a link to your site please.

12/05/2013 2:49 am | #5 IT

See PM

12/05/2013 9:07 am | #6 Jason ByrnesWebAssist

please provide a link where i can seer the problem happen, i need to see the problem happen in order to trouble the cause and find the fix.

12/06/2013 2:07 pm | #7 IT

See PM

12/06/2013 2:48 pm | #8 Jason ByrnesWebAssist

try changing:
<input type="hidden" name="address_override" id="address_override" value="1">

to:
<input type="hidden" name="address_override" id="address_override" value="0">

12/09/2013 10:46 pm | #9 IT

I tried it but still same problem,
Just wondering if my hidden field for shipping information has the right name which can be passed over to paypal because when i did the wizard it did not create it for me (only did it for the billing information) so I had to create it myself. I don't know if paypal can match the names into the correct fields.
Do you think that could be the problem why shipping information can not be passed over.

12/10/2013 8:06 am | #10 Jason ByrnesWebAssist

Yeah, if you didn't use the right names for the shipping form elements or bind them to the proper session variables, then they wont pass the shipping properly.

when running the wizard, check the option to include shipping, even if you don't set a shipping rule, that will include the shipping form elements in the checkout form

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