close ad
Install the LAtest Updates to Work with CC 2017 and CC 2018
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Shipping address not showing in Paypal

Thread began 12/02/2013 7:26 am by IT | Last modified 12/14/2013 11:37 pm by IT | 3082 views | 14 replies |

IT

Shipping address not showing in Paypal

I have an issue with passing the shipping address to paypal. I used the ecart wizard and it created the pages for me where it has billing and shipping address. After the customer enters the fields and goes to confirm.php page it shows their billing and shipping address but when they are in paypal the shipping address is the same as billing address. I am using paypal standard. I searched in the forum but nothing seems to correct the issue.
Please help.

Sign in to reply to this post

Jason ByrnesWebAssist

on the confirm page, change:

<input type="hidden" name="no_shipping" id="no_shipping" value="1" />

to:
<input type="hidden" name="no_shipping" id="no_shipping" value="0" />

Sign in to reply to this post

IT

Same issue again

I changed it but still I have the same problem. The shipping information is not passed to PayPal and in the PayPal after entering card information it still gives me the billing address as the shipping address. Its okay if both are same for customers but if the shipping address is different then its not passing to paypal.

Sign in to reply to this post

Jason ByrnesWebAssist

send a link to your site please.

Sign in to reply to this post

IT

See PM

Sign in to reply to this post

Jason ByrnesWebAssist

please provide a link where i can seer the problem happen, i need to see the problem happen in order to trouble the cause and find the fix.

Sign in to reply to this post

IT

See PM

Sign in to reply to this post

Jason ByrnesWebAssist

try changing:
<input type="hidden" name="address_override" id="address_override" value="1">

to:
<input type="hidden" name="address_override" id="address_override" value="0">

Sign in to reply to this post

IT

I tried it but still same problem,
Just wondering if my hidden field for shipping information has the right name which can be passed over to paypal because when i did the wizard it did not create it for me (only did it for the billing information) so I had to create it myself. I don't know if paypal can match the names into the correct fields.
Do you think that could be the problem why shipping information can not be passed over.

Sign in to reply to this post

Jason ByrnesWebAssist

Yeah, if you didn't use the right names for the shipping form elements or bind them to the proper session variables, then they wont pass the shipping properly.

when running the wizard, check the option to include shipping, even if you don't set a shipping rule, that will include the shipping form elements in the checkout form

Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...