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Design Extender activation problem

Thread began 12/01/2013 12:25 am by BGY7777 | Last modified 12/03/2013 6:45 am by Jason Byrnes | 873 views | 3 replies |

12/01/2013 12:25 am | #1 BGY7777

Design Extender activation problem

I have just purchased Design Extender.
When I try and install the extension I get the following: a green tick next to the serial number when I enter it, but I also get the following error message: “Unexpected error: 18. Activation cannot be completed.”

I have tried deleting the MacFileCache.dat file.
I have tried removing then reinstalling the extension (then deleting the MacFileCached.dat file).
I have tried removing all Webassist extensions then reinstalling only the Design Extender extension.
I have even also tried reseting activations.
All to no avail. Any suggestions on how to fix this please?

12/02/2013 7:02 am | #2 Jason ByrnesWebAssist

See PM

12/02/2013 10:13 am | #3 BGY7777

please see PM

12/03/2013 6:45 am | #4 Jason ByrnesWebAssist

See PM

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