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Data Bridge DataAssist Create Pages - Not responding

Thread began 11/19/2013 9:06 pm by eric284736 | Last modified 1/10/2014 1:23 pm by paulshoe379536 | 2322 views | 16 replies |

eric284736

Data Bridge DataAssist Create Pages - Not responding

Hi Jason,

I am having an issue when trying to create pages under DataAssist. I can launch the panel and choose the existing table, set the server settings, but when I try to go under manage pages the panel freezes and then says Not responding. I am trying to access a remote MySQL database and this is happening in DW CC and DW C6.

The following may or may not relate to the issue, but last week I had to contact Adobe because my subscription was not showing up correctly and Adobe tech had me edit the host file for the OS.

thx
Eric

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Jason ByrnesWebAssist

try uninstalling Data Bridge then make sure to re install the latest version available from the download center, 1.1.4.

if you continue to have a problem, see the PM Section.

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eric284736

Thanks Jason!! Got it working :)

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Jason ByrnesWebAssist

great, glad to hear it is working.

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eric284736

Hi Jason,

I have run into the issue again. I was thinking it may be an issue trying to access the remote database. I changed to the local copy of the database, but DataAssist freezes once the panel opens.

I have uninstalled, cleared the cache, turned off the server panel, nothing is working. This is happening in DW CC and DW CS6.

thx
Eric

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Jason ByrnesWebAssist

See PM

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Dennis

I also get Not Responding when opening DataAssist Pages

I tried renaming the configuration folder and installing only Data Bridge but the wizard still hangs.

Dennis

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Jason ByrnesWebAssist

If you are using a windows system with IE 11, try disabling the preview.

Go to Webassist -> Preferences

in the preview section, select the option to disable the preview.

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Dennis

I am running Windows & IE11 and your work-around appears to have resolved the hanging.

However I find the preview invaluable.

Dennis

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Jason ByrnesWebAssist

click the preview window to open the preview in a browser

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