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New Error in DW CC

Thread began 11/05/2013 2:35 pm by Steve | Last modified 11/21/2013 9:46 am by Jason Byrnes | 1128 views | 7 replies |

Steve

New Error in DW CC

Works in DW6 fails with the error attached in DWCC
Both use same plugin version (latest)
Erased .dat file and error persists.
Fails in both creating a new page with a theme or when trying to apply a theme to an existing page with a DW template applied.

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Jason ByrnesWebAssist

what extensions including the version numbers are installed?

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Steve

Screen shot attached...plus more errors

Attached Files
ScreenShot3.mp4
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Jason ByrnesWebAssist

I'm not able to reproduce the error, have you tried uninstalling Design Extender, then reinstalling?

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Steve

Reinstalled both Design and Data and now they can't even activate... Just keeps getting better :-(

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Jason ByrnesWebAssist

Try restarting the OS, If the problem persists please respond back with OS details. I can generate the license Files for you, but I need the MAC address of the active network card (the details on obtaining the MAC address are different for Windows than for OSX) and serial numbers.

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Steve

Jason, reinstall and restart seems to have fixed the problem.

Thanks for your help.

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Jason ByrnesWebAssist

Great, glad to hear it is working.

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