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Can not login to admin area

Thread began 10/30/2013 10:02 am by sjones435326 | Last modified 11/01/2013 2:31 pm by Jason Byrnes | 569 views | 6 replies |

sjones435326

Can not login to admin area

Hello, I have just setup "Power Messenger" and I was having an issue logging in as a user. You sent me the updated users_login.php file and I was able to gain access.

However, I'm not able to gain access to the Admin area. When I input the login credentials I get an error "That user name or password is not correct. Please try again." I went to the "pm_settings" table in the database to confirm that I'm using the correct input information and it is correct, however I'm still unable to gain access to the Admin area.

Any thoughts?

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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sjones435326

See PM

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sjones435326

Any Updates on this login issue?

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Jason ByrnesWebAssist

For some reason, your host is not allowing a page named index.php to post a form.

The admin login form is on an index page. not sure why the host is blocking the index page from posting, but I copied the index page as login.php and forced the index.php page to redirect to login to get the login working.

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sjones435326

Jason, I have root access on this server if there is something I need to change I can do that. Or should I just leave it alone for now? Anyway, thank you for your help once again.

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Jason ByrnesWebAssist

I have no idea what on the server is causing it to that a page named index.php cannot post form information. That you would need to work out with the host.


to work around the problem though, i renamed the page login.php.

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