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DataBRidge Freezing

Thread began 10/23/2013 9:30 pm by Mike Perry | Last modified 1/27/2014 10:44 am by Jason Byrnes | 1587 views | 12 replies |

Mike Perry

DataBRidge Freezing

Windows 7 64 bit, Dreamweaver CS6 (All Updates), DataBridge 1.1.14.

When I try to run any DataBridge extension (Database, Security, Forms, etc) the extension and DW freeze up. All other extensions seem to work okay (Design Extender, eCart, FreeTools). All extensions are latest versions.

I try deleting the cache, but the problem still persists. I've uninstalled and reinstalled DW, and all WA extensions (with a clean Shared/WebAssist folder).

Thoughts? Need more info??

Thanks,

Mike

ETA: Think I found the culprit. I had recently installed IE11 to test. Rolled back to IE 10 and all is well. There is apparently a compatibility issue with IE11. . .

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Jason ByrnesWebAssist

IE11 is still in beta.

you may be able to work around the problem by disabling the preview.

go to WebAssist -> Preferences and check the disable preview option in the preview section.

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Mike Perry

I just reverted to IE 10 for now --

You may want to check things out in 11. . .

Thanks. . .

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Jason ByrnesWebAssist

we will look into IE 11 when it is released officially.

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Mike Perry

Gotcha -- thanks, Jason. . .

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Mike Perry

Jason -- IE11 has been released -- just an FYI. . .

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Gavin Killackey

We had the same issue on 2 computer systems it is a microsoft problem and they claimed Explorer 11 was not in Beta, when we reverted to explorer 10 the issue was resolved.

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Mike Perry

I know - I had installed the IE11 Beta that caused the issue, and like you reverting back to 10 solved it. I just wanted to bump the topic because Jason said they would investigate once 11 was released. . .

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Jason ByrnesWebAssist

I have logged a bug for this issue so it can be addressed in the next update.

I was able to reproduce the problem, and found that disabling the Preview in the WebAssist preferences worked around it.

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Mike Perry

I knew you had found the workaround -- just want to alert you that 11 was out. . .

Do you have any idea as to when the next Data Bridge release will arrive?

Thanks,

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