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One won't load on some web browsers it just comes up as a blank white page-how to fix it.

Thread began 10/03/2013 11:20 am by tdhkfinkel424121 | Last modified 10/04/2013 1:30 pm by Jason Byrnes | 1186 views | 7 replies |

tdhkfinkel424121

One won't load on some web browsers it just comes up as a blank white page-how to fix it.

I created two different forms with DataAssist and one form loads on web browsers but the other one wont load on some web browsers it just comes up as a blank white page. Is there some code I can add to fix this?

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Jason ByrnesWebAssist

a blank page means that a php error is occurring but error reporting is turned off.

to turn error reporting on, add the following code at line 1:

php:
<?php

error_reporting
(E_ALL);
ini_set('display_errors','on');
?>



once we know what the error is, we will be able to troubleshoot the cause.

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tdhkfinkel424121

It is on

Hi Jason,

The error reporting IS on and the form comes up for me and most others but SOME ie users just get a blank page.
So I can't test the fixes myself but I know of 2 people that get the white page instead of the form so I can ask them to test it.

What do you think might be the problem?

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Jason ByrnesWebAssist

I would need to see the problem in order to troubleshoot.

What version of IE are they using?

can you send a link so i can try to reproduce.

If i can reproduce the problem, I Will be able to find the cause.

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tdhkfinkel424121

Still not working but have info..

Ok...
My client is working in IE 8.0 and they get a blank page...
I have IE 10 and the form comes up fine for me & works....

Here's the address to the page: http://www.hinghamshipyardmarinas.com/license_form1A.php

Thanks

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Jason ByrnesWebAssist

The problem is unclosed comments. you have this on your page in a few places.

In the fist Style block and in the first script block are 2 examples, you start the comment after the style/ script tag, but do not end before the close script / style tag.
<style type="text/css">
<!--
....
</style>


should be:
<style type="text/css">
<!--
....
-->
</style>
see the attached screen shot for 2 examples.

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tdhkfinkel424121

Hi-Thanks

Hi Jason,

Thank you for spotting that but now the jquery isn't working in ie 8 or 9.
How do I fix this? And do you need to see the code for this?

Let me know
Thanks

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Jason ByrnesWebAssist

you have code that refersd to the JQuery object that comes before the line where you attach jquery

<script language="JavaScript">
jQuery.browser.version = jQuery.browser.msie &&
parseInt(jQuery.browser.version) >= 6 &&
window["XMLHttpRequest"] ?
"7.0" :
jQuery.browser.version;
</script>
<script language="JavaScript">
jQuery.browser.msie6 = jQuery.browser.msie &&
parseInt(jQuery.browser.version) == 6 &&
!window["XMLHttpRequest"];
</script>
<script src="js/jquery-2.0.3.min.js"></script>


the js/jquery-2.0.3.min.js file needs to be attached before it is used in the code.

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