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Default option in advanced options isn't updating on specific product

Thread began 9/12/2013 8:46 am by tim299030 | Last modified 9/18/2013 10:29 am by Jason Byrnes | 2584 views | 13 replies |

tim299030

Default option in advanced options isn't updating on specific product

This is happening on some, but not all products. When I click on advanced options I create "Format" as the option. I then add "Print" as the default value and then "Adobe PDF" for the second value. It looks good in the admin but when I look at this specific product on the live site it shows the "Adobe PDF" as the default. I go in to the admin and it shows correctly as "Print" as the default but still on the site it shows as the secondary option.

I've tried deleting the "Adobe PDF" option and then re-entering it but it keeps showing the "Adobe PDF" as the default option.

What am I missing?

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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tim299030

see pm

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tim299030

Jason -- any update on this? Just checking.
Tim

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Jason ByrnesWebAssist

I updated the webassist/shopping_cart/add_to_cart.php page to correct the problem.

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tim299030

We are noticing some odd behavior in with advance options (format) and I'm wondering if it has something to do with what you updated. I'll detail it in the pm.

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tim299030

Jason -- Did you get my post yesterday? This is causing us some problems.
Thanks.
Tim

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Jason ByrnesWebAssist

I undid the change i made to the add to cart page so that options can be added correctly, I will be looking into the problem further to find a way to have the correct default display and also add to the cart correctly.

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Jason ByrnesWebAssist

see PM

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tim299030

I'm not seeing anything in the pm

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