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Special characters Â showing up whenever the HTML editor is used.

Thread began 9/11/2013 7:34 pm by sandy170299 | Last modified 12/05/2013 5:42 am by Jason Byrnes | 4023 views | 13 replies |

9/11/2013 7:34 pm | #1 sandy170299

Special characters Â showing up whenever the HTML editor is used.

I'm having some issues with the HTML editor on a client's web site. She is not copying and pasting, because I know that can sometimes cause issues. Whenever there is a space, she is getting the character Â showing up. How can this be eliminated?

I am also using the HTML editor to send emails, so this is really important to her organization.

Thank you!

9/12/2013 8:34 am | #2 Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

9/12/2013 9:56 am | #3 sandy170299

please see private message

9/12/2013 10:01 am | #4 Jason ByrnesWebAssist

See PM

9/12/2013 11:24 am | #5 sandy170299

I created a new content area called Jason-Test and added some content. If you look at the page, http://www.mimamn.org/jason-test.php, you will see that the special character is already there. Thanks.

9/12/2013 12:11 pm | #6 sandy170299

Each time I click the Source button the HTML Editor in the admin area, it puts a new Â symbol on the page. I've never seen this before.

9/12/2013 12:32 pm | #7 Jason ByrnesWebAssist

Turns out this is a ckeditor bug:
http://dev.ckeditor.com/ticket/9732

i fixed it by turning on the BOM Signature in the webassist/ckeditor/ckeditor.js file.

9/12/2013 12:53 pm | #8 sandy170299

Thank you!!! Will there be a new release of the HTML editor coming out soon?

9/12/2013 1:04 pm | #9 Jason ByrnesWebAssist

It should be updated in the next update to Data Bridge.

9/12/2013 2:37 pm | #10 sandy170299

Okay - thanks!

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