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Two questions about the File Manager

Thread began 9/01/2013 2:17 pm by Rune Brynestad | Last modified 5/25/2014 9:15 am by Rune Brynestad | 847 views | 3 replies |

Rune Brynestad

Two questions about the File Manager

1.
When I'm launching the File Manager, some of the thumbnails are not visible. Why?
(See the attached file Thumbnails_dataassist.png or Thumbnails_powercms.png)

2.
I have some dataassist pages in my site with HTML editor on my update and insert pages. When I launch file manager from the HTML Editor on a DataAssist page, I'm not able to create subdirectory (See the attached file Thumbnails_dataassist.png). When I launch file manager from the HTML Editor in Power CMS, I'm able to create subdirectory (See the attached file Thumbnails_powercms.png). I hope it is possible to create subfolders from the HTML Editor on Dataassist pages too. If it's possible, what settings do I have to modify ?

If you need to troubleshoot directly, see private message.

Regards
Rune

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Jason ByrnesWebAssist

The Thumbnails issue is a server configuration issue i think. it looks like the server has Denial of service protection in place that will prevent synchronous php calls.

the file manager uses a php file to get to each thumbnails, through each thumbnail is a php file call.

We are planning on migrating to CKFinder for the file manager in the next upgrade which seams to work much better than KFM amd should prevent this sort of issue.

as for the folders, this is a setting when you add the HTML Editor instance.

In HTML Editor, edit the Preset and on the general tab, select the Show Directories in File Manager option.

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Rune Brynestad

Thanks for the clarification of this. The problem is much less when the customer has the opportunity to put pictures into folders.

Regards
Rune

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Rune Brynestad

Migrating to CKFinder

More and more clients have problems with invisible thumbnails in the file manager. Is it a long time until you migrate to CKFinder or it is possible to have this fixed in some other way?

Regards
Rune

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