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uninstall and reinstall

Thread began 8/16/2009 10:37 pm by segalmedia367166 | Last modified 8/19/2009 4:54 pm by Jimmy Wu | 1291 views | 6 replies |

segalmedia367166

uninstall and reinstall

I see a bunch of updated extensions. I have consistently had problems uninstalling and reinstalling webassist extensions. Right now I have all extensions installed and running well. Any suggestions before I remove and reinstall? I really don't want to spend another 3 hours removing, removing my config file and reinstalling (my last fix).

Regards,

lisa

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russell355191Beta Tester

Updating

Hi,

I didnt have any issues at all with all the updates yesterday.
I just uninstalled the plugins before putting the new ones in.

If you have the new CSS form builder you have to remove the validation toolkit, they don't go together

Regards

Russell Collins

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segalmedia367166

re-install

OK, I will uninstall my older version plug-ins and install the new ones and hopefully I won't have to clear everything and re-install.

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Jimmy Wu

As Russell did, you should always uninstall previous versions of an extension before installing the newest updates.

Let us know if you run into any issues.

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segalmedia367166

Yes, I had problems with the uninstall

I removed my css sculptor and reinstalled with very little problems. I tried to remove my css menu writer 2.0.1 and it asked me if I wanted to remove. I said yes, and then nothing. I waited, nothing more happened. I tried again with no success. I shut down extension manager and re-opened, 2.0.1 was still there. I tried to enable it and the checkbox is not "checkable" any more. Just so you know, I did change the cache file name before I tried my uninstall. I see that by doing this I have disabled all extensions. I am guessing that now I have to remove the configuration file, and reload all extensions, again (fourth or fifth time for me). Is it me, Adobe, or your extensions?

Thanks

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segalmedia367166

I closed the extension manager again. I tried to enable menu writer 1.0.1 - error message:

"can't update menus, extension will not be enabled"

I tried to remove the extension again, it is now gone. I will try to install menu writer 1.0.2. I won't reply unless I have a problem.

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Jimmy Wu

Let me know if there are any problems.

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