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missing upload button for IE10

Thread began 8/07/2013 4:52 pm by mrs | Last modified 11/19/2013 2:27 pm by Jason Byrnes | 991 views | 7 replies |

mrs

missing upload button for IE10

I am getting a bit of grief because the upload image button is missing on my clients IE10. I can see it in Safari, Firefox, Chrome and IE9 but not 10.

I have had a few issues with this version of HTML editor and IE10 which I've not been able to overcome. Is it IE10 or is it HTML editor that is causing the issues? Pah... like I need to ask...

So, how do I overcome the IE10 missing button problem as displayed in the attached file?

Thanks.

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Ray BorduinWebAssist

Please post the url to view the page with the issue as well as the login credentials if necessary to view it. Then please also include ftp information so I can debug the problem on your server. Just make sure to include private information in the private area of the response so that only webassist employees can view it.

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mrs

Here you go, thank you.

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Ray BorduinWebAssist

I was able to find and fix this issue... it is because of some old code that was put in place specifically to fix IE in older versions that is no longer needed in IE 10.

The update was made in /webassist/kfm/j/panels.js on line 99

I updated:

if (window.ie)



to:

var rv = 0;
if (navigator.userAgent) {
var ua = navigator.userAgent;
var re = new RegExp("MSIE ([0-9]{1,}[\.0-9]{0,})");
if (re.exec(ua) != null) rv = parseFloat( RegExp.$1 );
}
if (window.ie && rv<10)
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mrs

OK, thank you Ray, I will save that to my local server.

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mrs

Hi, this issue seems to have evolved to an new problem now where (within the news section) the image upload button is available for use, the file manager window opens up, I can browse for a file and then click upload. What then happens is that the image doesn't seem to upload, but if I go out of the file manager window and then back into it, the file then appears, however, although I can click on the image within the file manager window, I am unable to click OK to apply it to the HTML editor window.

What's wrong this time?

Server details below again

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mrs

Yes, just to reiterate, the OK button not working is the most debilitating problem of this as even if the image does eventually upload regardless of moving in and out of the file manager, you can't apply it to the HTML editor :(

Thanks

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Jason ByrnesWebAssist

You started another thread for this, I responded to the other thread.

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