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Update products image - bad file path

Thread began 7/29/2013 7:16 am by jo271221 | Last modified 7/30/2013 12:55 pm by Jason Byrnes | 1404 views | 5 replies |

7/29/2013 7:16 am | #1 jo271221

Update products image - bad file path

I am trying to add an image to my product which was working and now it looks like a file may have been modified.
http://www.hotlinewebsites.com/store/admin/products_update.php?ProductID=1259 is the product that I added and updated.
I added the product with the image and the add and update appears to be doing the same thing but I don't know where to look for the file that controls this. It is looking for: <img class="WADAResultThumb" border="0" src="webassist/plugins/catalog/scripts" />
Here is the detail page: http://www.hotlinewebsites.com/store/products_detail.php?ProductID=1259

The image actually was uploaded to the imagesupload folder which is correct. But why is that product looking in a different source than the other products?

I have attached my FTP info.

7/29/2013 8:31 am | #2 Jason ByrnesWebAssist

See PM

7/29/2013 8:41 am | #3 jo271221

Admin credentials

Sorry, I should have thought of that.

7/29/2013 10:10 am | #4 Jason ByrnesWebAssist

This was an issue with permissions.

7/30/2013 9:56 am | #5 jo271221

I am not sure if your file got overwritten or ?? . I still see this path for that image <img id="ProductImage" class="WADAResultThumb" border="0" src="webassist/plugins/catalog/scripts">
http://www.hotlinewebsites.com/store/products_detail.php?ProductID=1259

We also added this product and the image does not appear for this or any new products we add. Additionally a new problem arose, the update products is not working. Just a heads up, I will open another ticket for this. I tried replacing webassist/WA_DataAssist/WA_AppBuilder_PHP.php and that did NOT resolve the issue.

7/30/2013 12:55 pm | #6 Jason ByrnesWebAssist

change the permissions of the store/webassist/plugins/catalog/scripts/image_cache/ folder an all subfolders to 777

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