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Missing text area in editor

Thread began 7/16/2013 2:47 am by mrs | Last modified 7/17/2013 12:05 pm by Jason Byrnes | 576 views | 3 replies |

7/16/2013 2:47 am | #1 mrs

Missing text area in editor

Hi, I have just had a phone call from my client saying he is unable to enter text in the HTML editor! I am able to do so on my Mac though, it's just his PC that won't allow the text area to show. He's on windows 7, and I have just tested on another windows 7 PC and it worked, so what could be wrong?

I have attached a screen shot of his browser window.

7/16/2013 8:52 am | #2 Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

7/16/2013 5:06 pm | #3 mrs

OK, see below, thanks...

7/17/2013 12:05 pm | #4 Jason ByrnesWebAssist

This is an issue with the version of CKEditor you have not being compatible with IE 10.

see the following thread for details:
http://www.webassist.com/forums/posts.php?id=31031

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