close ad
Install the LAtest Updates to Work with CC 2017 and CC 2018
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Address not showing in paypal

Thread began 7/14/2013 9:27 am by Jamie | Last modified 7/15/2013 6:17 pm by Jamie | 503 views | 12 replies |

Jamie

Address not showing in paypal

Hey Jason

When I complete the billing details form on checkout.php page, they show fine on the confirm.php page. but when i then click check out and go to paypal they dont show in the address field..

also, there is no address showing for the transaction in the clients paypal account and I get the attached saying no postal address on file...

what do I need to do?

Cheers

Jamie

Sign in to reply to this post

Jason ByrnesWebAssist

Send a link where i can see the problem please.

Sign in to reply to this post

Jamie

PM

Sign in to reply to this post

Jason ByrnesWebAssist

Originally Said By: Jamie
  PM  
Sign in to reply to this post

Jamie

PM

Sign in to reply to this post

Jason ByrnesWebAssist

The billing address should be displayed with the order information in the paypal admin section.

when logged into the paypal account, you should be able to access the order to see the billing address.

Sign in to reply to this post

Jamie

But it isn't.... What is shown is the screenshot I posted in the first post on this thread

Sign in to reply to this post

Jason ByrnesWebAssist

you will need to contact paypal to determine why they are not recording the address.

Sign in to reply to this post

Jamie

Could it be down to using the wrong credentials? I am using the API username found in the API access area on PayPal.... Is that the right one to be using? (Sorry if this is a dumb question but I have never done this before!)

Sign in to reply to this post

Jason ByrnesWebAssist

your using papal standard, so should be using the login address for the business account.

Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...